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Directv on demand has not worked sinceinstall

Mine has not worked since install. Did the refresh direct form the company, the double refresh red button, support call refresh, unpluged it over night and set I back up. Internet is att and connected. No on demand service. Did clearmybox. Refreshed network settings. No firewall on router even thoug

Question

 • DIRECTV Equipment

246

10

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HD DVR constantly disconnects from the internet

I currently have a HR20-500 HD-DVR that constantly disconnects from the internet and the whole home network and that will not allow playing prerecorded programs from my Genie recorder. Is the HD-DVR offered as a new piece on the DirecTV web site a different model?

Question

 • DIRECTV Equipment

61

18

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How to restore HD DVR's Internet Connection ?

Wants me to : Enter Network Name (SSID)Enter : passphrase for WPA/WPA2tried to put in account name and number in one place and password for att in the other one, Says neither one is valid. What goes on those two lines.

Question

 • DIRECTV Equipment

1.3K

4

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wireless setup

Trying to recover the ability to set programs to record using a laptop computer.  I had a technician come to the house.  He ran coax from the satellite dish to my wireless router.  After that the wireless signal isn't dropping out.  The website sends me this message"Record Not available with your cu

Question

 • Watching DIRECTV

137

1

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How do I refresh my receiver?

How do I refresh my receiver?

Question

 • Watching DIRECTV

179

1

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Catching up on the latest season of a program

I'm trying to catch up on the 2nd season of Dynasty, but I can only find episodes starting at 10. What happened to 1 - 9?

Question

 • Watching DIRECTV

294

4

0

0

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Return Remotes Also?

The packing list only listed the receivers. Do the remotes also need to be packed for return?

Question

 • DIRECTV Equipment

161

1

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DTV remote buttons affect my Yamaha receiver

When I use channel/volume/info buttons on my DTV remote, my Yamaha receiver turns on. Any help is appreciated.

Question

 • Watching DIRECTV

23

1

0

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HR 44 is dying

HR 44 is in a continuous boot cycle: passes self check, does both receiver checks, rebuilds ...whatever... and then starts over....and of course the mini's don't work without the main receiver working.  System has been freezing the screen for a week or so, with an equipment Reset the only way to unf

Question

 • DIRECTV Equipment

460

3

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AT & T Statement

I never received a March AT & T statement for March. Fortunately, I was sent a reminder statement, but then I was told my payment was late. I paid through my credit union as always and it was sent out on 03/20/20. Please ensure I receive monthly statements, and do not send emails saying I was late w

Question

 • DIRECTV Account

55

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Espn channel blanks in a out for a few seconds

It seems to only happen on my main TV but when I am watching ESPN the picture blanks out for  second and then comes back in. This happens a lot while watching sports any help?

Question

 • Watching DIRECTV

525

1

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Playback stops and jumps to real time

Everytime I attempt to utilize the playback feature it flakes out. I press rewind, the data downloads, and the show starts to play from the beginning. Then about 10-20 minutes into the playback it suddenly stops and jumps to the real time feed. This is very frustrating and it seems to be a popular p

Question

 • Watching DIRECTV

478

1

0

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Unhappy service

Why when I got cancelled on a sunday because they had no boxes then rescheduled me for Friday and not show or call , I had to callin,now I have to wait patiently for next Monday when its convienant for them,,it been 3 weeks and still no Installation???

Question

 • DIRECTV Equipment

217

7

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0

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With all the lines tied up with Covid 19, how do I get someone to fix my bill?

I was given two incentives for resigning and they billed my account wrong. I can't get a hold of anyone to fix it.How can I speak with someone?

Question

 • DIRECTV Account

160

3

0

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On a boat.

Do I need a separate directv account for my boat?

Question

 • DIRECTV Account

356

1

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Remote problem

How can I change batteries in my remote? It is a RC72. The tv keeps showing low battery

Question

 • DIRECTV Equipment

398

3

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Closed

How can I get the PPV channels off my guide?

How can I get all the movie pay per channels and PPV channels off my guide

Question

 • Watching DIRECTV

1.3K

1

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Stream dtv on smartv with no dtv box

I can’t seem to get direct app on smart tv to stream without a box. I have a new Samsung tv.

Question

 • Watching DIRECTV

237

1

0

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Is the reward paid through AT&T or DirecTV?

I received my promise of a rewards card through DirecTV via CenturyLink & AT&T.I chose CenturyLink, who said the rewards card comes through DirecTV. True or False?That is why I am asking the question of responsibility?

Question

 • DIRECTV Account

123

1

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Why don't I have the option to record the frontline program?

I can't record frontline the abs documentary show it doesn't come up as an option yet used to be able to record it what is happening?

Question

 • Watching DIRECTV

195

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