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Can you change the format display for On Demand?

I can't read the movies from the cover icon.  Need a list view that includes a brief description of the movie. More like U-Verse.

Question

 • Watching DIRECTV

164

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What type of HDMI port on my R22-100 DVR?

I just bought a new TV and it has 4 HDMI ports but 2 of them are for special HDMI connections. The first one is for HDMI(ARC) and the second one is HDMI(MHL). The other two ports are listed as plain vanilla HDMI. So my questions are:1. Does the HDMI port on the R22-100 require either HDMI(ARC) or HD

Question

 • DIRECTV Equipment

605

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Printing Channel Guide

You used to be able to print your personal channel guide - no more. How can I print MY CHANNEL PACKAGE ONLY.  I don't want all the packages channels - just the one I have. I have tried to communicate through chat. They say they will have someone call me back because they are only in billing -

Question

 • DIRECTV Account

164

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Programming Remote with insignia HURSK18

I am attempting to program my directv RC73 Remote with my Insignia Audio device HURSK18 (Universal Rear Speaker Kit). The Remote has successfully paired with the genie and the Panasonic TV. I have tried to go through settings and find the model number listed, but it was not. So I selected I don’t kn

Question

 • DIRECTV Equipment

209

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How do I report a bad technician?

How do I report a bad technician? Well he is a sub contractor. First he showed up over an hour late. The appointment was from 12 to 4 and he showed up at almost 6. Then the install required an under eves mount which he didn't have even though the work order stated the type of install and what was re

Question

 • DIRECTV Equipment

200

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Missings my recordings playlist on GENIE

This morning all my recordings on my genie were gone but it still shows that I have 24% of recordings space left.  How do I get my stuff back?

Question

 • DIRECTV Equipment

125

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DIRECTV Local Channel Support – Info from the AT&T Community Team

If you are wondering what local channels you can watch right now with DIRECTV, we’ve got you covered. You can visit our Local Network Channel Availability Tool to see what channels are available in your area with your DirecTV subscription. Why isn’t one of my local channels showing with my regular

Question

 • Watching DIRECTV

5.2K

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Is the hr54 a genie?

I'm entitled to a free upgrade and I was told by a DTV customer service rep that I can upgrade my old HR22 to an HR54 even though I already have an HR34 Genie.  When I googled "HR54" while I was on the phone with DTV all indications seem to be that it's the newest Genie model.   It's long been under

Question

 • DIRECTV Equipment

1.7K

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My directv app (at&t android device) won't connect to DVR

I cannot uninstall the DIRECTV app because it is on an AT&T network device. I have uninstalled updates twice, reinstalled, rebooted, manually typed in the IP address, had 2 "chat tecs" refresh (or whatever you call it) my dvr, I am on the exact same in-home network. Why can't my app find my dvr!!?

Question

 • Watching DIRECTV

337

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I want to watch my local channel

My directv was disconnected. Until I can pay my bill how can I watch local channels?

Question

 • Watching DIRECTV

107

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How to find account and I'd

Need my account number or I'd

Question

 • DIRECTV Account

144

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DIRECTV keeps sending me to the AT&T login page

I have separate AT&T and Direct TV accounts and since some sort of merger or something this last few months I can't log into my Direct TV account because it keeps sending me to the AT&T login page. This is so darn frustrating! I've changed passwords so many times now I don't know what my lo

Question

 • DIRECTV Account

3.7K

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What directv 4k box to get?

Since my 2 years is up,  I have called twice the directv tech support line and asked for hr54 with 2 year renewal.  However they constantly say only hr17.  I been reading on this forum a number of issues with hr17.  I saw many issues were earlier this year.  Did it get resolved?  Any trick to get th

Question

 • DIRECTV Equipment

564

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my directv appointment may 14 2019 12-4 pm

What time can iexpectto see my appointment to start today

Question

 • DIRECTV Equipment

255

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HDMI Connection Problem - No Signal

I just recently replaced an old plasma TV with a new OLED TV, and have been unable to get a signal using an HDMI connection. Specifically, I’ve tried the following: Connected HR44-500 HDMI to TV HDMI IN. I get a no signal message. Note: All TV HDMI inputs are HDCP 2.2 compatible on the new OLED.

Question

 • DIRECTV Equipment

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Remote

One of my remote is not working. Change batteries does not help.

Question

 • DIRECTV Equipment

426

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Remote

My genie box is hooked to my Onkyo receiver which controls my projector can the remote program to my receiver

Question

 • Watching DIRECTV

94

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Caller ID

Do you need to be hooked up to a phone line to receive caller ID information?

Question

 • Watching DIRECTV

138

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Place my service on vacation for 30 days

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?

Question

 • DIRECTV Account

1.6K

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How do I remove an HD H21/200 receiver from Whole Home network?

I would like to remove one of my HD receivers from my Whole Home network.  The receiver has the Cable/Ethernet splitter (not sure what it's called) attached to the back.  I think I read somewhere that you unplug the splitter, plug the cable from the dish directly into the back, then reset the receiv

Question

 • DIRECTV Equipment

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