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Guide page is snowy and can only read the one box that is being viewed.

Guide page is snowy and can only read the box that you are scrolling down.   Can't read channel or anything else.   Will resetting the main box correct this problem?  I tried resetting two of the smaller boxes in other rooms and it did not correct the issue.

Question

 • Watching DIRECTV

630

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No option to program tv

Have an HR44 and several RC72 and RC73 remotes. Remotes won't change volume on Samsung TV. Tried to program all three, but only get options for IR/RF setup, no TV option. When I use the volume buttons, it tells me it's not programmed and gives the option to program remote, but only IR/RF setup is op

Question

 • DIRECTV Equipment

461

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GenieGo PC app video is just black screen

Genie go (on windows 7 ultimate 64bit) will usually just show a black screen when trying to play out of home video, but occasionally the video will appear.  Even when video shows, there is a short blast of the audio at the beginning, then there is no sound at all.

Question

 • Watching DIRECTV

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Wifi?

I have directv, but no wifi. Can I get wifi through directv?

Question

 • DIRECTV Equipment

359

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Genie models

What is the difference between Genie models HR44-700 and HR44-500?

Question

 • DIRECTV Equipment

1.2K

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Slim line use and alignment

I have a standard definition receiver D-12-100. It was configured with the 18" round dish. This setup was used for camping. The dish was severally damaged. We were provided with a Slimline dish. With the slimline dish and LNB, what all is needed to make this work?

Question

 • DIRECTV Equipment

657

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TV repairinsurance

My TV broke and I bought the insurance that repairs it for 50.00 , how do I get ahold of them

Question

 • Watching DIRECTV

357

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Confused about DirectTV

When my husband and I signed on with Verizon, there was a direct TV part which we didn't really want, but it came with it.  My husband's name is Jan and his email address is j***.  My name is Nancy and my email is n***.  His cell phone number is ***.  Our home number is ***.     I don't remember wha

Question

 • DIRECTV Equipment

673

3

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Trying to watch Destination America on my phone or computer while away.

I tried to watch Destination America from my phone app and it tells me that the device must be connected to the same router as my receiver (my router at home) in order to watch it, does that means that some channels can only be watched at home?

Question

 • Watching DIRECTV

624

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Recording

Can you program your DVR from your phone or tablet

Question

 • DIRECTV Equipment

408

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Setting up Blu-Ray Player

I have DirecTV with an HD receiver only, no DVR.  I am attempting to set up a new blu-ray player, a Sanyo Model #FWBP505F.  I have plugged it in and connected the HDMI cable to the player and to the second HDMI jack on the TV.  The setup instructions call for you to turn on the TV, press the "Source

Question

 • DIRECTV Equipment

3.7K

3

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Getting portable dish for RV

Does any one have any information on a portable DTV dish to use on an RV. What equipment do I need and where to buy it?

Question

 • DIRECTV Equipment

1.9K

8

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Is the reward paid through AT&T or DirecTV?

I received my promise of a rewards card through DirecTV via CenturyLink & AT&T.I chose CenturyLink, who said the rewards card comes through DirecTV. True or False?That is why I am asking the question of responsibility?

Question

 • DIRECTV Account

125

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Cancel direct tv

Can I cancel service on line and how do I send equipment back

Question

 • DIRECTV Account

803

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changes to Directv

what are the changes coming in May to Directv?I can't remember where to go to read about them.

Question

 • DIRECTV Account

189

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AT&T In Home Sales Agent Sold Me A Bundle w/ DirecTV - Supposed to have Free HBO w/ my Bundle -

The AT&T In Home Sales Agent sold me a bundle w/ DirecTV.I was supposed to have Free HBO with my Bundle.That has not happened. Keep getting the run-around and them trying to Change My Cell Phone Plan to the Premium to get it.LIES, LIES, LIES, Tired of the Run- Around.DirecTV Should have to Honor the

Question

 • DIRECTV Account

252

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Does the Protection Premiere package cover OLED?

Does the Protection Premiere package cover OLED or QLED?

Question

 • DIRECTV Account

321

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Watching recorders DVR shows on iphone

I get an error code of 102 saying another device is watching the device to stop streaming on it to watch and I am the only one here and using it, why????

Question

 • Watching DIRECTV

638

4

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Which is the best Genie to use with four clients (WMG)?

Which is the best Genie to use with four clients (WMG)?

Question

 • DIRECTV Equipment

140

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4k

I have the total package and I was looking at everything that comes with it. I am seeing that 4k channels are included as long as I have the right equipment which I do. When I try to view I get a message saying to call the 1-800 number to activate. So is it not really included in my package and have

Question

 • DIRECTV Equipment

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