If there is a way I cannot find it.

I was promised 2 gift cards for enrolling in directv service and was told I'd receive an email on how to get them. 4 months later, no gift cards and I called "customer care". What a joke!I was transferred 11 times, spoke with 12 separate people and informed by both the rewards department and custome

When watching a recording on the clients and I try to fast forward the progress bar only comes up after I play. The image on the screen also freezes instead of skipping along faster like it would on the Genie itself. Is this normal? I just got a new install. I've been having a few other issues, but

Mine has not worked since install. Did the refresh direct form the company, the double refresh red button, support call refresh, unpluged it over night and set I back up. Internet is att and connected. No on demand service. Did clearmybox. Refreshed network settings. No firewall on router even thoug

All programs I record record to History under the Manage Recordings icon instead of the Playlist.Why is this ?Is there a setting I'm missing somewhere ?

HR44-700 system: I'm thinking this is just a matter physically swapping boxes and reprogramming the remotes, but ... My main (master) was installed in the living room, but one of the slaves was put in a room where I have recording equipment (video adapter) where I used to move football games, etc. f

If you are wondering what local channels you can watch right now with DIRECTV, we’ve got you covered. You can visit our Local Network Channel Availability Tool to see what channels are available in your area with your DirecTV subscription. Why isn’t one of my local channels showing with my regular

can I set my DVR to record a program when I'm not at home?

I'm trying to watch the sport in my phone but I can't seem to find my account

Call from Directv your account qualified for 50 per cent discount call at the 1-888 number you see on caller id scam???

I have not received my $100 rewards card after being with Directv/ATT for 3 months. How do I go about retrieving this?

I used to order pay per view through the website sight and received the movie without streaming through the Internet. I was told by a rep that it has to be streamed now. Is that true? My Internet connection is too slow and I don't have a land line.

To Whom It May Concern (apparently no one at the service department or rewards departments including supervisor care),i created an account for cable that offered $300.00 rewards for signing up on the internet and having direct pay (not even sure if that was required).  After getting assistance with

I'm entitled to a free upgrade and I was told by a DTV customer service rep that I can upgrade my old HR22 to an HR54 even though I already have an HR34 Genie.  When I googled "HR54" while I was on the phone with DTV all indications seem to be that it's the newest Genie model.   It's long been under

I am loving DirectTV! But trying to stream America’s Next Top Model and episode 3 of the current season is missing. The link plays “After the Show” so all spoiler no show. Please fix. Thank you!

How do I know if on demand is free or charge ? I’m new to direct tv

Hello I have a Klipsch R-4B soundbar and it has the auto on feature when it gets the audio signal. For the last few months this feature hasn’t been working. It works with my AppleTv and PS3 but not my genie box. I thought the problem was the soundbar but I’ve had that replaced twice. It seemed to st

See above

Diagnostic code 14-859.  Have already rebooted several times.

How can I change batteries in my remote? It is a RC72. The tv keeps showing low battery