What is the purpose of the USB port on the Genie device?

How do I get the alternative channel 611-1.? It doesn’t appear in program listing which goes from 611 to 614. Is Directv forcing a program package update to obtain this channel?

Changed local channels from Ohio to Tucson Arizona for the winter months 44646 to 85756

Why can't or won't direct tv provide the Pac 12 network? Direct tv points the finger at the Pac 12, and the Pac 12 points the finger at Direct tv. What's the real reason?

Hello, I had 4k Directv service installed today. The initial phone rep did not setup the order correctly for two 4k TVs,. The technician only had the one 4k client on the truck and he instructed me to call back in and that I needed the Genie 2 and another 4k client. First of all, the phone rep state

So I have a HR24 DVR receiver in my basement and its hooked up via a HDMI splitter to my Samsung TV in the basement. I recently got this newer TV and I moved my old (not smart) Vizio TV up into my garage. I connected the HDMI from the splitter to the Vizio and using the original remote set to RF I

I can't find any options for viewing what's in a folder. Example: I watched a recording of Blue Bloods. When I was finished, I wanted to delete it and go on to the next (I had 44 -2 season's worth). I hit delete, which is how the old menu worked, but it deleted all 44 %^^&^&%^#$$$%^ So I spent some

You used to be able to print your personal channel guide - no more. How can I print MY CHANNEL PACKAGE ONLY.  I don't want all the packages channels - just the one I have. I have tried to communicate through chat. They say they will have someone call me back because they are only in billing -

I’m have no luck getting PIP working on my 2017 iPad 12.9”. I have multiple apps and video overlay activated in multitask settings. When I have DTV app in full screen and press the home button the app quits. There is also no iOS style PIP icon. So wonder I’d PIP is supported but if it is how to acti

I would like to put the cable box behind the tv....

I can't get signed in to watch tv online, I have my ID and password already but it doesn't work for online tv. I was told I could watch already since I am signed up for tv and cable - before the installation - but the app won't accept my email and password. It says I can't even have a "@" in my ID.

I have a directv director pack receiver. It's still in a sealed box and hasn't been used. The IRD serial number is (Edited as per community guidelines). Is it too old to use or can I use it with a new access card?

I am coming up on my 1 yr anniversary having Direct TV, and unfortunately I am finding my monthly payment a bit much for my current financial situation. I called customer to see if i could downgrade my current plan, being that I know I am in a 2 year contract and have to keep them so I do not get ca

Rooftop dish removal by Direct TV. Who's responsible, and is it safe to remove by resident? If by a professional, where is the bill sent to Direct TV? Who pays for roof damage or repair?

Receiver: HR24/100   Software    Original Version: 0x357    Software:            0xd49.., Wed 4/28, 2:47a Dish: SL5 LNB Came back from vacation on 12/4 and dish was stuck on "...receiver self check..." screen. Tried red-button and unplugg

I am unable to watch On Demand. Had a new receiver put in and ever since I am unable to access On Demand. Have HR 54/500. The channels are not greyed out. Get messed 1000 (DTV) is currently not available.

Said they needed to update our receivers and that they were going to give me a $30 credit on my bill every month for the next two years but they wanted me to send them $160 now that I would get back in 2 months. Total scam!!!!

Since friday(update to hd receiver) we experience sound loss every 10 minutes or so for about a minute. Why is this happening? I' m not going to put up with this much longer, I'll move to a different provider.

I can't see my playlist on my phone unless I am at home.

how do i connect to my laptop