I have the DVD recorder (genie) hooked to tv with HDMI and direct tv out put to dvd recorder input connected via rca cable.  when recording the dvd we had the dvr set on the program and watched it as we thought it was recording, but upon review it had recorded the live tv.  help please

I need to send pay my bill when it went through auto it was deigned. I need to pay it.

Need help, trying to hook up my mini Genie to my surround system and tv. Any info is greatly appreciated

CBS is in and out with volume for 3 days now. Bronco game Sunday was messed up also. What is going on.?

My services were suspended. Surprise!  I am going with dish now.  I have had directv since 1998 and worked in the customer service for 8 years.  This is hard times and do you think I could get a break.  No!  I have had it with the billing and programming issues.  Credi

How do I determine what show was played at 4:00 to 5:00 Eastern Time today?

How do I send a PM? Need to contact ATTMobilityCare for service complaint. Thanks!

We keep our boat under cover where the KVH antenna does not work until we get out of the shed and underway. The marina has now installed a directv for all of the boats under cover. The recondition is now telling that because it is HD it will not work with my SD receivers. He wants me to get a new Di

Model HR54-200Receiver 0239-1375-2384error code 921 what the heck.... more equipment ?

Just had a new genie install in August. Now my programs are constantly glitching. Sometimes it freezes but mostly just glitches. It’s very annoying. How can I fix this!

Channels that I used to get are giving me the message that it's not purchased. In one instance I taped shows from that channel yesterday. What's the deal? It's happened twice now.

Will I be able to watch direct tv on an IOS device in New Zealand?

Only get a few channels functioning normally. No obvious pattern. For example can't get CNN-HD, ESPN, some local stations. Can pick up CNN International, occassionlly FOX and MSNBC Have tried all the usual fixes and reprogrammed set but to no avail. Find tech help on the phone impossible to get to.

who can I contact to take down and remove the dish off of my roof.

We’ve been told it would be out on August 31st!!! the season starts today and still nothing?!?  Wheres the app! I paid my money for the season and there’s no app...horrible!!!

When I plug my iPad up to a hdmi cable to see shows on my tv an error code comes up that says the following:  DISABLE OPEN RECORDING Nothing will play

You are showing the Bill Cosby show, He is a convicted  offender and predator. I am not at all happy about that. I think you should dis-continue his show. I think this is a valid reason, should I choose to cancel my contract with you

I was told by customer service that I can save my recorded shows and download them into my new Genie.

I get this error over and over again. Even when my receiver is TURNED OFF....        

After setting up my RC73 remote (which was successfully working with my genie) to operate in RF mode, it will no longer interface with genie client box.  Wont even turn on or off.