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Getting the TV on the correct channel

Somehow I changed the channel on my TV's remote and I don't know what it needs to be set on in order for the DiresTV remote to work.  I've tried 02, 03, 04...all no joy, any suggestions?

Question

 • DIRECTV Equipment

564

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Transfer of responsibility for just DirecTV service.

I've had no luck trying to remove my name from the DirecTV service and transfer it to my daughter who still lives in the home.(I moved out of state). I was an original DirecTV customer and then the billing got changed to AT&T and I've tried going to the Transfer Responsibility section to which it sa

Question

 • DIRECTV Account

243

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Media Share

Why doesn't DirecTV take the Media Share option off of the Menu if they are never going to get it working again? It only serves to aggravate and frustrate customers.

Question

 • DIRECTV Equipment

187

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Can I enlarge the text size for the programming guide?

Can I enlarge the text size for the programming guide and the programming banner at the top of my screen?

Question

 • Watching DIRECTV

219

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Closed

If I buy and install the slimline-3 dish now, will it work with the DSR704s?

I have a pair of DRS704 DVRs (1980s vintage) that I have upgraded over the years so they now have 1 TB SSDs for recording. I own the DSR704s. They are currently connected to a 3 LNB oval dish (4 wires... two going to each of the 2 receivers built into each DVR.  I have been told that sometime

Question

 • DIRECTV Equipment

1.3K

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4K receiver and AM21 antenna

Is there a way of using the 4k receiver with the AM21 Directv used to sell?

Question

 • DIRECTV Equipment

1K

15

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Getting new equipment, was told I can save my recordings

I was told by customer service that I can save my recorded shows and download them into my new Genie.

Question

 • DIRECTV Equipment

252

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3 of my 5 tv's show only the info about a channel or list or guide, but doesn't allow me to select

Suddenly with nothing done on my part 3 of my 5 tv's now only allow me to see the channel or list or guide info on the screen, but no program, just becomes a black screen, no sound either. 2 of my TV's including the main server TV are normal and I can view everything, just like I always have. Why ar

Question

 • Watching DIRECTV

275

4

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Getting a new Genie system

I have the Genie system that handles up to 5 and am upgrading to the Genie 2 that handles 7 tvs, with this upgrade will I lose my shows/movies that I have DVR'd but not had a chance to watch yet?

Question

 • DIRECTV Equipment

153

3

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transfer shows old receiver to new receiver

Can i transfer shows i recorded on old receiver to new upgraded receiver

Question

 • DIRECTV Equipment

426

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Was told that unless we pay $199 our Direct TV would be disconnected!

Guy just called. Said he was with Direct TV and if we didn't give pay $199 our Direct TV would be disconnected. He also said that our bill would be $40 less for the year of the year. He said he could use a card they already have on file. He gave my husband a number 347-593-8761 for technical support

Question

 • DIRECTV Account

159

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paying closed acct.

anyway i can get a past due direct t v bill from about a yr and half ago thats pretty large reduced down so i can pay it in full?.

Question

 • DIRECTV Account

448

11

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No picture for dvd

i had a dvd in and watching it then I paused and moved the entertainment ctr it was on then when I went back to watch it  there isn't a picture. Im wondering if i unplugged something but i don't know?  Can anyone help?  Thank you!

Question

 • DIRECTV Equipment

318

1

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Sorry We Have no programs at this time...

My in demand has not worked for the last couple of months ALL in demand channels say "Sorry we have no programs at this time". There are 100''s and 100's of posts from direct tv customers with this issue. What is the refund policy for this service not working?

Question

 • Watching DIRECTV

1.2K

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When will my bill be available?

I'm a DirecTV customer only, no at&t phone service and not interested in it.  I recently was required to make a new account login for this My Att&T site.  My DirecTV bill used to be auto paid on the 18th.  It still hasn't cycled because of this change.  When will my bill be posted/paid.  I don't lik

Question

 • DIRECTV Account

236

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Paid previews programs

I have a question about the up coming boxing match coming up in September, first I don’t yet see it advertised and how can I buy it also if I buy it does it show on all my TVs in the house or just the main one ? Thanks

Question

 • Watching DIRECTV

641

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Recorded shows

Can someone PLEASE HELP....How can I see what shows I have scheduled to record? I've switched from u-verse to Directv & it is not user friendly

Question

 • Watching DIRECTV

533

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Pre Programming Dilemma

I DVR all NASCAR programming up to 2-weeks in advance. Due to the unpredictable nature of Motorsports, I program varied  amounts of extra time as follows. Cup Practice 1: 30 MinutesCup Practice 2: 30-MinutesCup Qualifying 1-HourCup Races 3-HoursXfinity Practice 1: 30 MinutesXfinity Practice 2: 30 Mi

Question

 • Watching DIRECTV

273

7

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Can I go Back to genie 1 and get the old Menu

Can I go Back to genie 1 and get the old Menu

Question

 • DIRECTV Equipment

381

2

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Remote

My genie box is hooked to my Onkyo receiver which controls my projector can the remote program to my receiver

Question

 • Watching DIRECTV

94

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