How do I get the alternative channel 611-1.? It doesn’t appear in program listing which goes from 611 to 614. Is Directv forcing a program package update to obtain this channel?

Receiver: HR24/100   Software    Original Version: 0x357    Software:            0xd49.., Wed 4/28, 2:47a Dish: SL5 LNB Came back from vacation on 12/4 and dish was stuck on "...receiver self check..." screen. Tried red-button and unplugg

What did At&t do to eliminate the bio info on cast and crew??? I'm sick of these changes removing features from our services!!!! 😠😠😠😠😵

Every now and then, the remote for our DVR "pauses". I'm watching something and want to pause or fast-forward. Hit that button, nothing happens. For the next couple of minutes, pressing buttons on the remote does nothing... until, suddenly, all of those button presses come back all at once. And this

We just up graded out directv equipment to genie 2 and genie minis. When I hooked my hughesnet (by Ethernet) to my old DVR it took a 24 hour for on demand to work. However with my new Genie hardware it hasn’t worked wireless or Ethernet. When I check the internet connection it is good, but the on de

My dvr won't connect to my phone or tablet anymore to allow me to download shows to watch offline...I've even tried manually entering the IP address in my phone and my tablet but it still wouldn't connect. This only started recently

I have a pair of DRS704 DVRs (1980s vintage) that I have upgraded over the years so they now have 1 TB SSDs for recording. I own the DSR704s. They are currently connected to a 3 LNB oval dish (4 wires... two going to each of the 2 receivers built into each DVR.  I have been told that sometime

HOW DO I UPGRADE TO 4K--WHAT IS THE ADDITIONAL MONTHLY COST AND ONE-TIME-ONLY FEE? ARE THERE ANY CURRENT PROMOTIONS?

Several channels come over with garbled sound. Sometimes it's the show, sometimes the commercials. Does not happen on my main unit only the minis (two of them). Happens for both live and recorded versions of content. Anyone else having this issue?

I have a Genie 2 and since I upgraded I can not use my AM-21 off air tuner. My local fox affiliate KAYU and Directv are no longer getting along so I can not receive FOX over satellite. Last time this happened I got my AM-21 off air tuner and hooked it up to my receiver and I had the on screen guide

There are a lot of post on this problem with no real answers. We bought a 4 TV hook up from COSTCO.  Don't have the model number from the little genie box in use however this system is what Direct is/was selling about 8 months ago (early fall 2017).  NOTE:  I never had this problem with DISH making

Why when I got cancelled on a sunday because they had no boxes then rescheduled me for Friday and not show or call , I had to callin,now I have to wait patiently for next Monday when its convienant for them,,it been 3 weeks and still no Installation???

My network is not finding dvrs

Is there a universal remote for the Genie C41W-110 that will work on my LG OLED65B7A , Blue Ray LGUP875 and Amazon Fire TV CL1130?  Tried Harmony 950 and it would not stay programmed.

"No Servers were detected Ck your network connections"

I’m the only one on my account with this app and everything I try and watch a Recording on my DVR it says already streaming to another mobile device! I’ve erased the app and reloaded it and it won’t work! Please Help!! Thanks, Chris M

The discovery HD channel seems to be stuck changinging between play and pause - this is the only channel doing this.

I have all of the Colorado Avalanche  games set to record in advance. They always record on the local (altitude TV) station.  Tonight, inexplicably, the receiver decided to attempt to record the game from the Dallas affiliate,  which I do not have access to.  Of course, this is caused quite a bit of

Why did AT&T send an installer to OUR HOME without wearing a face covering during the Covid19 pandemic. YOU PUT US AT RISK DOING SO. SHAME ON YOU, I WILL BE PERSUING THIS FURTHER! I SPECIFICALLY ASKED IF THEY WOULD AND WAS REASSURED THAT THEY WOULD DEFINITLEY BE WEARING FACE COVERING!!!! I AM BEYOND

Can I put my receiver in a closet and still use my remote to control it?