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External Hard Drive with 4K HR54-500 Receiver

I recently upgraded to the 4K compliant HR54-500 DVR/Server with the C61K-700 client. Can an external hard drive be used with the HR54-500 to increase data storage?Can either the USB or eSata port on the HR-54 be used?Is the USB port 3.0?

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 • DIRECTV Equipment

5.1K

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How do I go about retrieving rewards card?

I have not received my $100 rewards card after being with Directv/ATT for 3 months. How do I go about retrieving this?

Question

 • DIRECTV Account

2.3K

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Static from hd54/700 audio out into wireless headpones

previous receiver had the two RCA jack audio out that I ran into work was headphones. Had to get new receiver which only has one audio out jack. I have tried 3 different splitter cables, thinking might be a bad cable, and even new headphones... all I get is static. You can hear the audio from the TV

Question

 • Watching DIRECTV

49

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Downloads

When I came home today I had a download on my receiver in my den at 230 today . Does this have anything to do with my internet service or just directv, my acc is *** my cell is ***   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee

Question

 • DIRECTV Equipment

990

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TV volume works but not TV+box on/off

The direct tv remote setup worked as far as adjusting tv volume. However, the tv input option (code 960) and the box+TV power on/off do not. I have an Insignia TV. It worked on my old Panisonic. Any ideas?

Question

 • DIRECTV Equipment

162

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temperately directv line close

I'll not watch directv for two months between April 15 to June 13. can i temperately interrupt the directv line?I don't want to pay the bill without watching tv.

Question

 • Watching DIRECTV

283

1

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Can't get HBO Go to work

How do I get my HBO to work?  I've tried logging in on my directv for HBO and it say's I don't have it.  It's been several days since I changed my plan and it includes HBO.  I was also told that I will be billed and then in a couple of months start receiving credits.  Is that correct?  I'm not sure

Question

 • Watching DIRECTV

519

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Do I have to watch all my recorded shows before I swap out my DVR for the genie

I just received my genie and 2 minis do the recorded shows some how transfer over or do I need to watch those before I switch them out.

Question

 • DIRECTV Equipment

275

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what package has longhorn tv

can't find package with longhorn tv

Question

 • Watching DIRECTV

436

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GenieGo PC app video is just black screen

Genie go (on windows 7 ultimate 64bit) will usually just show a black screen when trying to play out of home video, but occasionally the video will appear.  Even when video shows, there is a short blast of the audio at the beginning, then there is no sound at all.

Question

 • Watching DIRECTV

304

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ESPN 3 on tv not working

I access the ESPN 3 page and tab on a live program but receive an error message that says push the red button again. I feel like a little wheel that keeps going in circles. How can this issue be resolved?

Question

 • Watching DIRECTV

429

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Successful 4K Streaming (channel 106)

I have a 4K Vizio M75-C1 TV running content from a DirecTV Genie (C61K-700) through a Yamaha RX-A850 AV Receiver (HDMI 2.0a, HDCP 2.2).  I was able to see channel 104 clearly, and to download and watch 4K movies on Demand. I was unable to see any LIVE STREAMING 4K content on channel 106. I called Di

Question

 • Watching DIRECTV

767

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I have Dish TV that I am considering dropping. Will Direct TV work with the same dish?

I have Dish TV that I am considering dropping. Will Direct TV work with the same dish?

Question

 • DIRECTV Equipment

99

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Connecting my HR24R in my RV problems...HELP!!

I have an SL5 LNB dish, an HR24R in the living area and an H24-100 in the master bed area and can't get them to read a satellite signal. I tried them in the house before putting them in the RV and they worked fine, but when I hook them up now, I get the 775 and 771 code.  I also get the 'need

Question

 • DIRECTV Equipment

94

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Changes in channel lineup?

A message appeared on the DirecTV screen saying that channel changes are coming on May 14, and to find out more atatt.com/tvchannelupdateThere is no such page. I searched att.com and directv.com but did not find anything about new changes or updates to channels.Can anyone provide more information?

Question

 • Watching DIRECTV

17.4K

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Streaming a Video Recording to a Community/Facility Assigned Channel

Facility that is using DirecTV want to tape events at the facility that can be streamed to the TVs in the Resident's Apts/Rooms. This would make it easier for the elderly to view the video stream without having to change the Input Source on their remotes. Can this be done? Is there instructions how

Question

 • Watching DIRECTV

29

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Where’s the new Sunday Ticket App!!!????!!!!

We’ve been told it would be out on August 31st!!! the season starts today and still nothing?!?  Wheres the app! I paid my money for the season and there’s no app...horrible!!!

Question

 • Watching DIRECTV

107

1

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"Instruction" bar

Since the update last week, there has been a bar across the bottom of the guide screen that says, "Press Select for On Demand Programs" and the next line has more buttons to push for other things.  It actually pops up most anytime other than watching tv.  Any suggestions on getting it off of there?

Question

 • Watching DIRECTV

107

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Each time I select a TV show to view on my laptop it asks me to install the viewer

Using Microsoft Edge with Flash Player enable, I'm still asked to download the DirectTV viewer (from CISCO) every time I select a program to watch. Even then it doesn't allow me to watch it even though the program is available for laptop viewing.

Question

 • Watching DIRECTV

154

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Move a wireless mini to a different tv

Can I move my wireless mini to a different tv?

Question

 • DIRECTV Equipment

363

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