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The U.S. Open DIRECTV Experience

DIRECTV subscribers can watch up to four channels at once with the U.S. Open DIRECTV experience and enjoy multiple interactive features, alongside the broadcast video, including Leaderboard, Scorecards, Groupings & Tee Times, Player Bios and the Mix!

Question

 • Watching DIRECTV

623

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Can't get into direct tv app account

I don't have the original email or phone number I opened the account with. So I can't access my account.

Question

 • DIRECTV Account

54

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With all the lines tied up with Covid 19, how do I get someone to fix my bill?

I was given two incentives for resigning and they billed my account wrong. I can't get a hold of anyone to fix it.How can I speak with someone?

Question

 • DIRECTV Account

163

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Why does "chat with us" not work?

Contact page says chat with us but nothing to click on.

Question

 • DIRECTV Account

333

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Process for requesting channels

I had UVerse TV and with the package I received METV. Is there a process to request channels that aren’t available at this time?

Question

 • Watching DIRECTV

108

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Movies on my phone

Movies will not come up on my phone. The movie tab just spins and spins without loading any movie list.

Question

 • Watching DIRECTV

123

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no sound

every time i turn my tv on I have no sound and have to unplug the HDMI cable and plug it back in to get sound

Question

 • Watching DIRECTV

150

2

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recording from DVR to DVD.

I have the DVD recorder (genie) hooked to tv with HDMI and direct tv out put to dvd recorder input connected via rca cable.  when recording the dvd we had the dvr set on the program and watched it as we thought it was recording, but upon review it had recorded the live tv.  help please

Question

 • DIRECTV Equipment

130

2

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Can not connect....no tv

I have been trying to connect my tv for 20 minutes, nothing will come on the tv except  the direct tv logo and connecting! This is getting crazy I can't even put on the t.v. for the news. I had a hard reset and nothing If this isn't resolved I'm changing companies today .

Question

 • DIRECTV Account

78

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programs constantly glitiching

Just had a new genie install in August. Now my programs are constantly glitching. Sometimes it freezes but mostly just glitches. It’s very annoying. How can I fix this!

Question

 • DIRECTV Equipment

193

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Just got a call from someone saying they were from AT&T

Said they needed to update our receivers and that they were going to give me a $30 credit on my bill every month for the next two years but they wanted me to send them $160 now that I would get back in 2 months. Total scam!!!!

Question

 • DIRECTV Equipment

53

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Every other sentence is missing on closed captioning

Have you changed Closed Captioning? For about the last 7 to 10 days every other sentence is missing.

Question

 • DIRECTV Equipment

1.5K

6

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Free introductory premium channels

Where do I find the cut off date for my free 3 month introductory channels?

Question

 • DIRECTV Account

544

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HD Receiver with no card, Standard definition receiver with a card

I have an HD receiver and no access card.  I have a standard receiver with an access card. Question 1.  Can I use the standard receiver card in the HD receiver?  And call DirecTV to 'marry' the card to the HD receiver? If I cannot do question 1.  Can I call DirecTV and request a new card for the HD

Question

 • DIRECTV Equipment

695

4

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the Match Refund

I received mail regarding the Match Refund.   When I try to go to the att.com/TheMatchRefund is says no page exists.   I am trying to get a refund as I did watch it and was charged for it, and it should have been free.

Question

 • DIRECTV Account

924

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Find account

I'm trying to watch the sport in my phone but I can't seem to find my account

Question

 • DIRECTV Account

234

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Direct TV Service in RV

How do we go about getting Direct TV Service in our RV.  We have our own Direct Dish

Question

 • DIRECTV Account

197

4

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this servive blows chunks

well its good to know all the charges when i cancel. my direct tv equipment cant be properly programmed i have been considering whether i should sue or flood facebook and twitter that the direct tv equipment is so poorly designed. my channel package is over 100 dollars but because of the poorly desi

Question

 • DIRECTV Account

230

6

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Dvr recording

Trying to record shows on CW network channel 15. Show shows up as recorded then says channel 721 was not in the package. It should have recorded on Chanel 15 starting to get really irriitates with Direct TV

Question

 • DIRECTV Account

137

3

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DVR reciever

I have hr44-200 dvr.  if i upgrade dvr will i lose what i have stored on old dvr?and if so, how can it be saved?                                                          THX

Question

 • DIRECTV Equipment

79

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