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Several issues with receiver upgrade process

April 5 I ordered an upgraded receiver and requested 2nd receiver and wire drop for 2nd TV. Installation scheduled for April 7.    April 7: Technician shows as scheduled but has no receiver.  Further states that no one does and that I need to contact ATT to have one delivered. 

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174

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"Instruction" bar

Since the update last week, there has been a bar across the bottom of the guide screen that says, "Press Select for On Demand Programs" and the next line has more buttons to push for other things.  It actually pops up most anytime other than watching tv.  Any suggestions on getting it off of there?

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111

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RF Remote

Can I put my receiver in a closet and still use my remote to control it?

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104

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The channel list for XTRA doesn't match my local channels

The channel list for XTRA shows NBC on CH 07, ABC on CH 13, etc. My TV, using kvh tracvision g4, shows 7-1, 7-2, 7-3, etc., & says Channel Not Available.

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52

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Direct tv installation

Why did AT&T send an installer to OUR HOME without wearing a face covering during the Covid19 pandemic. YOU PUT US AT RISK DOING SO. SHAME ON YOU, I WILL BE PERSUING THIS FURTHER! I SPECIFICALLY ASKED IF THEY WOULD AND WAS REASSURED THAT THEY WOULD DEFINITLEY BE WEARING FACE COVERING!!!! I AM BEYOND

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87

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615 ESPNGL Appears off line

ESPNGL appears to be offline. I get 'To Be Announced' all day.  It's College Football day1

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33

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Activate Direct TV Account

The genni says activate Direct TV Account and Reciever:023931768008 Card:0035-5465-7928

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701

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Playback stops and jumps to real time

Everytime I attempt to utilize the playback feature it flakes out. I press rewind, the data downloads, and the show starts to play from the beginning. Then about 10-20 minutes into the playback it suddenly stops and jumps to the real time feed. This is very frustrating and it seems to be a popular p

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488

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Cast and crew bio information

What did At&t do to eliminate the bio info on cast and crew??? I'm sick of these changes removing features from our services!!!! 😠😠😠😠😵

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463

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DVR remote "pausing"

Every now and then, the remote for our DVR "pauses". I'm watching something and want to pause or fast-forward. Hit that button, nothing happens. For the next couple of minutes, pressing buttons on the remote does nothing... until, suddenly, all of those button presses come back all at once. And this

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142

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Does the Protection Premiere package cover OLED?

Does the Protection Premiere package cover OLED or QLED?

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327

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Rewards

Recieved 2 cards for switching, neither had my name on it,  it on the envelope they were addressed to me. Called to tell them, someone I already activated one of my cards so they won't reissue. Second shows its approved online but they won't mail it (according to customer service they need more info

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178

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Direct TV stream at another location on same account

Can I get another direct TV dream box to set up at my "weekend" home on same account as what I already have?

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53

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Cloud dvr Spanish auidio

My cloud dvr is recording the Spanish audio of a show I record weekly. How do I fix this?

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105

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POSSIBLE MISTAKE

How do I set my tv to stream direct tv WITHOUT THE BOX

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173

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Directtv app

How do I download the Direct tv app to my laptop computer?

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2.1K

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Crap Consumer Practices

Beginning of pandemic I had to lower my costs which included the over $100 tv package. This July I then notice MSNBC & Fox news were removed. When I called I get told it is due to reduction in my package. Yet to get them back I have to go back to $100 packaging. This is crap. I still had CNN & HLN 

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132

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If I buy and install the slimline-3 dish now, will it work with the DSR704s?

I have a pair of DRS704 DVRs (1980s vintage) that I have upgraded over the years so they now have 1 TB SSDs for recording. I own the DSR704s. They are currently connected to a 3 LNB oval dish (4 wires... two going to each of the 2 receivers built into each DVR.  I have been told that sometime

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I need an appointment

I’m in the phone with someone x an hour and they hang up on me

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4.2K

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What happened to media streaming with the new GUI?

What happened to media streaming with the (horrible, awful, terrible) new GUI?  I can't figure out how to access it and am afraid it has been discontinued ...

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330

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