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Mobile phone app

I used to be able view all of of my prescription channels on my phone while away from my home network.  My DVR access also worked but now when I'm at work, my live streaming access just says I'm connected to unknown.  When I first downloaded the app, I had to input my IP address in order to connect

Question

 • Watching DIRECTV

317

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My channels

How do i select my channels on ipad?

Question

 • Watching DIRECTV

68

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Sound garbled Minis

Several channels come over with garbled sound. Sometimes it's the show, sometimes the commercials. Does not happen on my main unit only the minis (two of them). Happens for both live and recorded versions of content. Anyone else having this issue?

Question

 • DIRECTV Equipment

880

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Closed

Do I need to provide HDMI cables when my service is installed?

Do I need to provide HDMI cables or anything else when my service is installed?

Question

 • DIRECTV Equipment

1K

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Grounding system

Can the SWM splitter be used as a grounding block instead of the normal grounding block?

Question

 • DIRECTV Equipment

393

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connecting to the internet

Does the HR44 recevier have built in wifi or is it only cable hookup?  If it is only cable is there a adapter that you can use to make it wirless??

Question

 • DIRECTV Equipment

291

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DVR Recorded programs

The programs set to record on the dvr do not appear on the playlist. Numerous complaints on the internet about this issue. One recommendation was to press "00" when viewing the playlist. The missing programs appear briefly but then disappear again

Question

 • DIRECTV Equipment

102

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Complaint

I have had the most horrible customer service from your company. I was charge a $99 fee that i was not told that I would be charged. Customer service says they cannot credit it because I ordered online. I’ve been hung up on twice once by a supervisor and not given a call back as promised. I have bee

Question

 • DIRECTV Account

300

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The slot on the dvr has a blue card in it. What is the card for?

The slot on the dvr has a blue card in it. What is the card for?

Question

 • DIRECTV Equipment

151

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Remote phone access

Can live or dvr recorded programs be watched on a mobile phone when away from home?

Question

 • Watching DIRECTV

134

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My channel titles say unavailable for several days now.

My channel titles say unavailable for several days now. What’s up with this?

Question

 • DIRECTV Account

202

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Can’t login

App stated password expired so I reset it and know I can’t login. Entering correct password!! Ever since att took over Directv has went down hill fast!!!!

Question

 • Watching DIRECTV

134

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Installation

Building a new home and wiring it for directv. I want a powered splitter because of the number of jacks and distance the signal will travel. What do I need? Where do I purchase it?

Question

 • DIRECTV Equipment

183

4

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NFL Package

Why is it that Directv can not figure out a way to expand the screen the on NFL Game mix channel 702 so you can expand each game to cover the whole screen ? Currently it is wasted with “NFL SUNDAY TICKET “ presented by Geico on top and even more room on the bottom. This would obviously allow you to

Question

 • Watching DIRECTV

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Are the Genie Clients Supposed to Show the DVR Progress Bar?

When watching a recording on the clients and I try to fast forward the progress bar only comes up after I play. The image on the screen also freezes instead of skipping along faster like it would on the Genie itself. Is this normal? I just got a new install. I've been having a few other issues, but

Question

 • DIRECTV Equipment

448

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I can't activate HBO go with my att login

Trying to activate my HBO go on my fire stick but it asks for an email. I don't use an email to login to DirecTV

Question

 • Watching DIRECTV

1.8K

4

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What is available with SundayTicket?

If i purchase the SundayTicket this year will i be able to watch all the games even though you are not broadcasting CBS and NBC?

Question

 • Watching DIRECTV

139

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Upgrade to HD DVR

I currently have 2 D12-100 standard definition receivers connected to non 4K TV's. I also have WiFi that has limited monthly data.If I change to HD with DVR, will I need to connect to the internet?Also what equipment will I need for the 2 different tv's, and be able to record different shows?

Question

 • DIRECTV Equipment

411

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Tiger vs. Phil 4k problems

Watching in 4k but continue to have sound dropouts and screen dropouts for 2-3 seconds every couple of minutes.  I've rebooted and continue to have the same issue.  No problems on the HD channel.  Using Genie HS17/100.

Question

 • Watching DIRECTV

168

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Remote won't work the DTV receiver?

I set my HR64 remote to work with my Element tv and it works, but now the remote won't work the DTV receiver. Does anyone know how to fix this? I have unplugged the receiver for 15 seconds, but that did not help.

Question

 • DIRECTV Equipment

3.9K

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