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Mobile app says already streaming to another device which is false!! Cannot fix please help!!

I’m the only one on my account with this app and everything I try and watch a Recording on my DVR it says already streaming to another mobile device! I’ve erased the app and reloaded it and it won’t work! Please Help!! Thanks, Chris M

Question

 • DIRECTV Equipment

513

1

0

0

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Official Solution

“In Que” Status

I’ve selected several programs from my recorded DVR list to download to my iPad. Why does it take so long to stay in que. When will I see movement? Right now it doesn’t even show “preparing” yet. I have plenty of memory on my DVR list.

Question

 • Watching DIRECTV

244

2

0

0

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Aux. speakers from receiver

I have an HD24-100 receiver, updated 6/13. I would like directions to attach small computer speakers.

Question

 • Watching DIRECTV

164

1

0

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How to connect an additional cable to my dish

I am adding a TV to my patio and want to run an additional coax cable to the dish. I will move a receiver from an existing room to the patio when I am going to watch outside. I looks like the dish only has a connection for 1 cable.

Question

 • DIRECTV Equipment

131

4

0

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Closed

Do you have to stay in the app for shows to continue to download?

Do you have to stay in the app for shows to continue to download? I have 15 shows in my queue that are preparing to download. If I go out of the app to use another (i.e., read on my kindle app) the downloads seem to stop.  So do you have to stay active in the app for them to download?  &

Question

 • Watching DIRECTV

1.7K

3

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Error 771

So the story is:Had a completely new install on Wednesday October 1st. Used existing coax in the house which had been installed 18 months previously along with Cat6 Ethernet. The coax is all RG-6Q throughout. HR44 in downstairs den and a C41 mini Genie in a bedroom.All house coax and Cat6 all run in

Question

 • DIRECTV Equipment

2.4K

16

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I have yet to hear anything about my 200 visa rewards card

I have yet to hear anything about my 200 visa rewards card which i was promised when i signed uo for service i feel lied to

Question

 • DIRECTV Account

3.8K

2

0

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the Match Refund

I received mail regarding the Match Refund.   When I try to go to the att.com/TheMatchRefund is says no page exists.   I am trying to get a refund as I did watch it and was charged for it, and it should have been free.

Question

 • DIRECTV Account

926

1

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What is available with SundayTicket?

If i purchase the SundayTicket this year will i be able to watch all the games even though you are not broadcasting CBS and NBC?

Question

 • Watching DIRECTV

141

1

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Is the reward paid through AT&T or DirecTV?

I received my promise of a rewards card through DirecTV via CenturyLink & AT&T.I chose CenturyLink, who said the rewards card comes through DirecTV. True or False?That is why I am asking the question of responsibility?

Question

 • DIRECTV Account

126

1

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With all the lines tied up with Covid 19, how do I get someone to fix my bill?

I was given two incentives for resigning and they billed my account wrong. I can't get a hold of anyone to fix it.How can I speak with someone?

Question

 • DIRECTV Account

165

3

0

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my account

When is my contract over

Question

 • DIRECTV Account

411

2

0

0

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Official Solution

ID and password

I can't get signed in to watch tv online, I have my ID and password already but it doesn't work for online tv. I was told I could watch already since I am signed up for tv and cable - before the installation - but the app won't accept my email and password. It says I can't even have a "@" in my ID.

Question

 • Watching DIRECTV

162

1

0

0

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Official Solution

Why am i being charged for a regional sports fee?

Why am i being charged for a regional sports fee?i dont even watch sports..it makes me mad directv automatically added it to my account..i want my money back.

Question

 • DIRECTV Account

306

1

0

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Returning Old devices

I have Direct TV devices that I never returned and now have a $616 collection in my credit report. How do I return these items and have the $616 removed from my credit report?

Question

 • DIRECTV Equipment

111

1

0

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Closed

I'm looking for my techian

I want to know when is the tech coming out so I will have so one there at my home

Question

 • DIRECTV Equipment

343

3

0

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Free introductory premium channels

Where do I find the cut off date for my free 3 month introductory channels?

Question

 • DIRECTV Account

550

1

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Genie remote

hi, genie operates reciever but not my Visio tv, I have the codes for tv but cannot access screen to enter them.   Any help?  Thank You, RichP

Question

 • DIRECTV Equipment

1.1K

7

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USPS Zip Code Change - No Locals - 75036

The USPS recently changed my zip code from 75034 to 75036.  The street address is still the same.  DirecTV says they cannot give me local channels at this address.  However, the FCC website says locals are available.  Any ideas how to get DirecTV to refresh their USPS & FCC feed? https://www.fcc.gov

Question

 • DIRECTV Account

377

15

0

0

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Blue Circle K

What does the blue circle K mean on my playlist?

Question

 • DIRECTV Equipment

2.1K

2

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