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New Member

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1 Message

Thu, Sep 30, 2021 7:19 PM

Audio problem with DirecTV Stream app on Roku

The DirecTV Stream app has a serious audio problem on Roku devices. I've experienced it on four different Roku devices (Ultra, Premiere, Express, Express+) and on the Roku stream stick and the Roku forum is full of complaints and questions. The problem is clearly unique to the DirecTV app.  Audio will suddenly drop in volume to nearly inaudible or get a lot of static in the audio stream just at random. Occasionally it will come back on its own after a time, but changing stations appears to fix it. It's terribly annoying to have to switch channels and switch back--often several times within a program hour. 

DIRECTVhelp

Community Support

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12.2K Messages

2 m ago

Hey there, that's not the experience we want you to have. Learn how to resolve these issues here:https://direc.tv/3AZf8Ec

sanman202

New Member

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20 Messages

2 m ago

Yep, on MTV Classic as well they've had some issues with audio with Roku. Also on their streaming box the audio will cut out on all channels for about 1-2 seconds at least a couple of times an hour.


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