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New Member

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3 Messages

Sat, May 14, 2022 3:53 AM

Commercials

why are there commercials on my recorded list on my ipad but not not on my tv

New Member

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3 Messages

13日前

Why are there commercials on DIRECTV stream on my ipad but not on my tv from my library recorded shows?

DIRECTVhelp

Community Support

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15.3K Messages

13日前

Hi @djlazare, thanks for bringing this out to our attention.

Can you confirm with us if this happens while watching the same recorded show on both iPad and TV? Also, are there commercials in all your recorded shows on your iPad?

We are happy to help.

John, DIRECTV Community Specialist
DIRECTVhelp

Community Support

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15.3K Messages

13日前

Hello @djlazare, please let us know, we will be happy to help.

John, DIRECTV Community Specialist

New Member

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3 Messages

13日前

Thanks for your very quick response!  I just checked several recordings on my IPAD and I ha∂ no problem fast forwarding through all the commercials.  I’m not sure what happened the other night, but I’m happy to report everything is running smoothly today!    

Thanks again!

DIRECTVhelp

Community Support

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15.3K Messages

13日前

Thanks for the update, @djlazare. We're glad to know that everything is working fine! Don't hesitate to contact us whenever you need help. We're here for you.

Kelly, DIRECTV Community Specialist

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