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B

New Member

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4 Messages

Fri, Aug 5, 2022 10:01 PM

correct zip code entry how to

We just got 4 Rokus installed with the DTV Streaming but it seems 2 of the TVs are getting Chicago instead of Houston local channels. Both cities are Central Time Zone, and that is correct. If zip code for local channels is tied to billing zip this should not be happening. Perhaps a way to correct. Thanks in advance. :-)

Ludwick577

New Member

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1.9K Messages

6 d前

Are all 4 on the same cable modem/router? If so--try restarting it and restarting your Roku's

detuch254

ACE - New Member

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1.5K Messages

6 d前

Also worth mentioning is if those two Rokus are running VPNs? 

DIRECTVhelp

Community Support

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16.1K Messages

6 d前

Hi @brightladytexas, thank you for reaching out to us.

We're here to help you get your local channels corrected on your DIRECTV STREAM service. If your Guide isn’t showing the right channels to your location, you can check here how to make sure you enable location services on your devices, so you can stream.

Please let us know how it goes.

Vanessa, DIRECTV Community Specialist

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