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cagey8605's profile

Contributor

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4 Messages

Sun, Sep 26, 2021 7:12 PM

Direct Streaming Android Tablet App

I've looked everywhere and tried everything to stream Directv Streaming account to my Samsung tablet. Why isn't there an app? 

bcbsncjlj

ACE - Expert

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813 Messages

2 m ago

If you do not see the app to download then its not supported on your device.

Contributor

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4 Messages

2 m ago

Thanks for your time but I realize the existing app doesn't support my equipment. Thus my question. The question wasn't "Is there an app...", the question was "Why isn't there an app...". Thanks anyway.

DIRECTVhelp

Community Support

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12.2K Messages

2 m ago

Hi @cagey8605, here to help.

We are constantly working to make DIRECTV Stream compatible on as many devices as possible. You can check the supported devices here for more information.

Let us know if you need extra help.

Andres, DIRECTV Community Specialist
Jrandomuser

ACE - Expert

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264 Messages

2 m ago

As usual, the @DIRECTVhelp rep didn't bother to make sure the info they provided was relevant to the post they responded to, and provided a link to devices for DirecTV (satellite) apps rather than for DirecTV Stream apps. 

The list of compatible devices for DirecTV Stream is here.  Note that Android tablets are supported (and I believe have been since the service launched).  However, the Android version of the app requires at least Android version 7.1 (second release of Nougat) and preferably version 8.0 (Oreo) or later.  So if your tablet is running an older version of Android than that, the DirecTV Stream app likely won't show in the Google Play store for that device.  And I believe the chance that they would go back to make the changes needed to support the app on an older version of Android are zero.

Now, if your tablet is running a newer version of Android and you still don't see the app in the Google Play store, then there's likely a "hiccup" somewhere - perhaps the tablet is reporting its version incorrectly.

And if it's too new (as in, you are running a pre-release version of Android 12), it is possible that the aren't marking the app as supporting that until after it releases (which should be very soon).


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