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New Member

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3 Messages

Thu, Nov 18, 2021 5:19 PM

Directv only playing in a corner of new LG OLED tv

I use Apple TV (connected to WiFi) to play various streaming apps. All of them play perfectly on my new LG tv except Directv. When the logo appears it is full screen, but it is only in the upper left hand corner of the tv screen.

Accepted Solution

Official Solution

New Member

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3 Messages

2 m ago

Hi - I deleted the app and reinstalled, and everything is working

litzdog911

ACE - Sage

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41.4K Messages

2 m ago

What device are you using to view DirecTV? Are you satellite or streaming customer? Note that there's a separate forum for DirecTV Stream. 

New Member

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3 Messages

2 m ago

I connect thru my Apple TV, but it is Direct TC stream

litzdog911

ACE - Sage

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41.4K Messages

2 m ago

OK. You posted in the Satellite forum, not the DirecTV Stream forum. 

I'm guessing this is set on your Apple TV box. I'll move your post to the Stream forum. 

JefferMC

ACE - Expert

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645 Messages

2 m ago

So I'll move your post to the DIRECTV stream section (instead of the satellite service section).

DIRECTVhelp

Community Support

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13K Messages

2 m ago

@lizdog911 Thank you for your contribution to our Community! Your efforts and compromise are appreciated. 

@Frustated_in_NYC We are here to help.

Let's make sure you follow up all the steps to Add the DIRECTV STREAM app to Apple TV

Please let us know how it goes. 

CatalinaC, DIRECTV STREAM Community Specialist


DIRECTVhelp

Community Support

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13K Messages

2 m ago

@Frustrated_in_NYC We're glad to read everything is working now, feel free to reach us back if further help is needed. 

Catalina, DIRECTV STREAM Community Specialist  

JefferMC

ACE - Expert

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645 Messages

2 m ago

@litzdog911 this was the second time I'd seen "Your efforts and compromise are appreciated."  So, I tried Google Translate English -> Spanish -> English, and the result was "Your efforts and commitment are appreciated."

At least that makes sense.  Sometimes things get lost in translation; sometimes they get found!


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