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New Member

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1 Message

Thu, Mar 5, 2020 11:16 PM

DIRECTV STREAM with multiple tvs

Do you need a separate DIRECTV STREAM box for each tv? I have 3 newer Samsung tvs and heard there was an app on these tvs I could use to access DIRECTV STREAM instead of the att box.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.4K Messages

10 m مضت

Hi @dkregan2, we're here to help.

Just to make sure, are you using a DIRECTV STREAM device or the the app through your TV?

In the meantime, please try this basic troubleshooting to fix the most common DIRECTV STREAM app issues:


-Check for app updates in your app store. If an update is available, install it and restart your device.
-Check for device software updates and install.
-Close and restart the DIRECTV STREAM app.
-Uninstall and reinstall the DIRECTV STREAM app.


Re-launch the DIRECTV STREAM app and try again.

Let's give it a try and let us know the results.

Camilo, DIRECTV Community Specialist
bernpass

Teacher

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23 Messages

3 y مضت

The newer Samsungs do have an app that works, but in my experience thus far the performance isn't that great.

I have AT&T Fiber running at 1 Gbps and when I watch using the app on my 2019 QLED, it takes literally about 25 seconds for the image to appear sharp. It starts to play right away, but it looks super pixelated and low quality for about 25 seconds before it improves.

Once it does, it's fine, but to me that's a deal breaker. If I have to wait so long every time I tune into a channel in order to be able to see it in full qualilty. I actually have four boxes, one for each TV I have.

Maybe that'll improve as they fine-tune the Samsung app, but right now it's not that good.

bno25ab

ACE - Guru

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31 Messages

I have the exact same experience as @bernpass having to wait 20 - 30 seconds for a sharp picture on my Samsung. If you're okay with that then go for it.

My tv set came with the standard infrared remote.

It would be super if AT&T and Samsung could get the number keys and guide key on this remote to work with the DIRECTV STREAM app, just like on the DIRECTV STREAM box. The Info key does work.

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
mkenny28

Teacher

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1 Message

You don't need a box on every TV but they definitely perform the best with the service. The App also works really well on Fire TV and Apple TV. The Samsung app is by far the slowest.

New Member

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2 Messages

10 m مضت

i cant get live tv channels on my second tv. What do I do?

New Member

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2 Messages

10 m مضت

I have our main TV connected to the Att Direct TV box in the living room, using the Direct TV remote we were given. Works fine. Now the Master TV in the bedroom has no box. It's a Vizio smart tv with vizio remote. I can get the line up of apps to appear on screen, but no live TV channels. How do I get  live channels using the numbers on the remote?

DIRECTVhelp

Community Support

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16.4K Messages

10 m مضت

Thank you for replying back, @dkregan2.

We appreciate the information provided. 

 

In this case, we suggest to try the steps were previously send to check it works.

 

Let us know how it goes. We're here to help!

 

Camilo, DIRECTV Community Specialist

New Member

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1 Message

2 m مضت

I have a new Sony tv and can not find an app for the direct tv stream. Is there even  one available ? 

TexasBrit

ACE - Expert

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13.8K Messages

2 m مضت

No, not for Sony


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