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J

New Member

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3 Messages

Wed, Jun 1, 2022 6:23 PM

Directv Stream

If I have a Directv Satellite package does that give me access to use the Directv Stream app on my apple tv?

Accepted Solution

TexasBrit

ACE - Expert

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13.8K Messages

4 m مضت

Yes. Directv satellite and DirecTV Stream are two completely separate services which have to be subscribed to and paid for separately. Most of us wish they had chosen a different name for the streaming service, it causes much confusion.

lou_do

ACE - New Member

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316 Messages

4 m مضت

If you subscribe to DirecTV Stream you should be able to use the app on any device that you can download it on. If you are not able to download it or don't see it to a device, it probably is not available for use on that device. 

(edited)

New Member

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3 Messages

4 m مضت

So does that mean I need another subscription in addition to my satellite subscription to access DirecTV Stream?

lou_do

ACE - New Member

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316 Messages

4 m مضت

DirecTV and DirecTV Stream are two separate services. Each one requires a paid subscription to use it. If you have the satellite service you can't use the DirecTV Stream app, unless you have a subscription to DirecTV Stream.

New Member

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3 Messages

4 m مضت

So which one is better, the satellite package or the streaming package?  What is the difference?

DIRECTVhelp

Community Support

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16.4K Messages

4 m مضت

Hello @jashevelew, we're here to provide answer to your questions. Currently DIRECTV STREAM is a service that is separate from our DIRECTV Satellite.

You can still enjoy all of your favorite programming from the DIRECTV App that is supported on iOS 13 and above, or any phone or tablet running Android 7.0 API 24 software and above.

 

Find more information, here: https://direc.tv/3M2zbpW .

-Paulinn, DIRECTV Community Specialist

Tiger593

ACE - New Member

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448 Messages

4 m مضت

This was posted on the Forum by an employee of Directv I copied and pasted it since I can't post pics or screenshots hope this helps

DIRECTV App Migration

DIRECTV is migrating to a single app!

 

Starting May 24th, 2022DIRECTV and DIRECTV STREAM customers will begin to experience a single look to the app downloaded to their compatible smartphone and tablet device(s).

 

  • For existing DIRECTV Satellite customers, migrating to one app makes streaming Live TV and On-Demand easier than ever on their compatible smartphone and tablet device(s).

 

  • For existing DIRECTV STREAM customers, the single app migration WILL NOT have any impact to your viewing experience on your compatible smartphone/tablet, tvOS, and streaming device(s).

 

Note: The single app migration will occur for iOS first, starting May 24th.  Android will start soon after (coming Jun 1st).

 

Note: DIRECTV on the Go will still be available during migration, but will eventually sunset too.   

DIRECTVhelp

Community Support

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16.4K Messages

4 m مضت

Hello @jashevelew, we're here to answer your concerns about the differences between DIRECTV and DIRECTV STREAM services.

DIRECTV is a satellite only TV service, while DIRECTV STREAM allows you to stream live TV channels trough your internet connection.

DIRECTV satellite:

1. Requires one of our receivers to every TV you want to use the service.
2. Requires to install a dish on the rooftop.
3. New customer will be attached to a contract for 24 months.
4. You'll be able to enjoy of the programming through the DIRECTV App.
5. You can restart select shows that are already in progress with the DIRECTV Restart feature. You will have access to sports and/or local programming.
6. You can take advantage of thousands of On Demand titles, stream services on your devices and have the most convenient video service out there to fit your lifestyle.
7. You don't have to worry about limited or delayed content and multiple people in your household can still enjoy what they want to watch simultaneously.


DIRECTV STREAM:

1. It doesn't require a contract and doesn't have second year price hikes.
2. It offers consumers a way to stream live television and sports via their home internet connection without the need to install a temperamental satellite dish or go through the process of wiring a home for cable.
3. The DIRECTV App is compatible with other devices such Roku, Fire TV Stick, Apple and Android. It just needs to be downloaded on the device, and then you can enjoy of the programming.
4. It can be used on our DIRECTV STREAM device, which you can use to access a thousand of apps like Netflix and more on Google Play.


By the way, check out the channel lineup of DIRECTV and DIRECTV STREAM.

We'll be here to help if further assistance is needed.


Alejandra, DIRECTV Community Specialist

New Member

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3 Messages

2 m مضت

I have an issue with Directv Stream. Is this the right place for me?

New Member

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3 Messages

2 m مضت

Is there a forum you can recommend it I’m having DIRECTV Stream technical issues?

New Member

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3 Messages

2 m مضت

In my previous comment, part of it I actually meant to “recommend if” not it.

Juniper

ACE - Expert

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16.6K Messages

2 m مضت

@dtmichaels 

This is the DIRECTV STREAM section of the forum. Though would be suggested to start your own thread as would be different than the topic of this one.


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