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L

New Member

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4 Messages

Tuesday, September 27th, 2022 9:32 PM

Dstream app on Roku not working

Hi my app on roku will not play the on me as shows or movies or any of my recordings! i go to my library and press the show and the episode then it just goes back to the channel it was on and doesn’t play the recording please help

ACE - Expert

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4.7K Messages

1 year ago

Have you reinstalled the app?

New Member

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4 Messages

1 year ago

yes and it didn’t work

Community Support

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18K Messages

1 year ago

Hello @lexiewood18, your post caught our attention.

We apologize for any inconvenience caused, and we want to give you a hand with this.

Have you checked if your Roku device is compatible with our DIRECTV STREAM App? If so, let's try these steps to solve common Roku streaming issues.

Let us know how it goes.

Violeta, DIRECTV Community Specialist

New Member

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4 Messages

1 year ago

Nope it didn’t help!

ACE - New Member

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1.1K Messages

1 year ago

What type of Roku are you using to stream?

New Member

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4 Messages

1 year ago

it is a Roku Tv

ACE - New Member

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1.1K Messages

1 year ago

What brand of Roku TV do you have? 

Community Support

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18K Messages

1 year ago

Hi @lexiewood18. We want you to get the most out of your service.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Jhon, DIRECTV Community Specialist


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