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New Member

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3 Messages

Sunday, July 10th, 2022 12:58 PM

Getting Message - There's a problem with this channel

Getting Message "There's a problem with this channel. Whoops, looks like the video feed for this channel isn't working.  Please choose something else to watch wile they try to get it going again."

This only occurs on the local NBC (KFOR) affiliate and is becoming more and more frequent.

Please help.

ACE - New Member

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4.6K Messages

1 year ago

This is a problem with your local channel NBC as they give DIRECTV STREAM the content. You should get in contact with NBC KFOR and let them know about the issue. Just to confirm, does this error occur on all of your devices? If you have friends or family that have DIRECTV STREAM nearby, do they also have issues streaming NBC KFOR? 

New Member

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3 Messages

1 year ago

Yes, it occurs on all TV's within our house

ACE - New Member

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4.6K Messages

1 year ago

@TomsTV thanks for that information. You should then verify that others near you who have DIRECTV STREAM also have this issue. If they do, contacting your local NBC station would be a good idea

New Member

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3 Messages

1 year ago

Thanks for the quick response.  I will contact the local station KFOR on Monday.

Community Support

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18.6K Messages

1 year ago

Thanks for reaching us, @TomsTV.

We get the importance of enjoying your favorite programming. At the moment we're experiencing an outage with this channel, engineer and technical teams are aware and already working to resolve it as soon as possible. 

Your time and patience is highly appreciated.

Maria, DIRECTV Community Specialist

New Member

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2 Messages

1 year ago

Having same issue on dtv streaming🤬

New Member

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2 Messages

1 year ago

I’m having the exact same issue with DIRECTV streaming

Community Support

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18.6K Messages

1 year ago

Hi @  We apologize for the inconvenience this situation may be caused. We know how important is for you to enjoy your favorite programming Let's meet in a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums). Thank you.

Santiago, DIRECTV Community Specialist

New Member

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3 Messages

1 year ago

Same issue 

ACE - Expert

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4.9K Messages

1 year ago

@BrianAmlin What device are you using? Have you tried other devices like a phone or tablet?

New Member

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6 Messages

1 year ago

Same issue.  It first started about a year ago.  It’ll stop for a while, and then the problem comes back.  It happens randomly, several times an hour.  After a lengthy call with Direct TV’s customer support, their solution is to “reboot”.  So frustrating.

(edited)

New Member

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6 Messages

10 months ago

Same issue..of course in the middle of the NFL playoffs 🙄 


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