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1 Message

Fri, Sep 24, 2021 3:55 PM

How to turn off pop up messages about using Google Assistant/voice control

I just set up my Direct Stream box and service yesterday and when I am trying to watch TV, I get multiple (3-5) different pop up messages telling me to use Google Assistant/Voice Control to do different things.  I specifically didn't set up voice control because I don't want or need to use that feature.  Does anyone know if I can turn these pop ups off?  Are they because I just started my service?  Or will they keep showing up until I set up Google Assistant?  I really don't want to connect Google Assistant.  Thanks in advance for any help.

DIRECTVhelp

Community Support

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12.2K Messages

2 m ago

Hi @skipnjump, here to help.


Let's try with these steps in order to remove the Google Assistant/Voice:


1. Click on the "Google Assistant" option.
2. Go to the "assistant tab", there will make a swipe option that will disallow the use of Google Assistant.


Google Assistant will not run on any part of your device, and the pop-ups should stop occurring.


Let us know how it goes, we will be here to help.


Mariana, DIRECTV Community Specialist

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