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New Member

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1 Message

Fri, Oct 15, 2021 8:42 AM

I have Direct TV streaming service- after I record a program I am having trouble deleting it

When I try to delete a recorded program it does not delete. I then get locked in an area I can not get back to guide.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hello @rayannet1. Thanks for bringing this to our attention.

If you are trying in the app please uninstall and then install the app again, or if it is on a browser please clear cache and cookies and then try these steps:

1. Go to DIRECTV STREAM and select My Library.
2. Check your recordings list for the title you want to remove.

Also by clicking here you will find more information about the Cloud DVR. Here to help!

Esteban, DIRECTV Community Specialist

Ludwick577

New Member

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483 Messages

1 m ago

There are tabs on top Guide, Watch Now, My Library, On Demand.  If you are in the area "all recordings" when you are deleting all you have to do is hit the return or back button on your remote then change the tab to guide on top.


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