local channel stations

The zip and home are not being used for the DirecTV Stream app on a Fire Stick. Those are for Amazon marketing. Just like on a Roku. The home is only used with the DirecTV Stream box with location services.  My fire sticks don't even have a home setting.

Have you moved recently? Are you traveling or what?

Yes I moved 2 weeks ago.  

Did you change your billing address to the new address? 

yes

Hello @DAjohn0424 we know how important is to be able to watch your Local Channels.

Let us share with you that availability is based on your billing ZIP Code and market area. In this case, it's necessary to update your billing contact info in order to get them.

We'll be here if you have any extra questions.

Eimmy, DIRECTV Community Specialist

Sign-out of your account. Clear the cache and data. Delete the app. Reboot then re-install.

the address has been changed both the home and billing address and zip are for Raleigh, but I am still getting Charlotte stations instead of Raleigh

ok will try that

We appreciate the updates @DAjohn0424

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

We'll be waiting for you.

Eimmy, DIRECTV Community Specialist

well im here

Great. Glad you are set.