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scratch67
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The 5th element!
Employee

Employee

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8 Messages

Fri, Oct 22, 2021 10:53 PM

NFL game I want to watch not in guide based on my location

The “local” NFL team is programmed for the time/channel slot.

 I searched account profile & other setting to see if I could change my location, didn’t see anything.   Maybe location is based on billing address.

Is there a trick to change location so that I can see preferred game?

*I am an AT&T or DIRECTV employee, and the postings on this site are my own and don't necessarily represent AT&T's or DIRECTV's position, strategies or opinions.
Jrandomuser

ACE - Expert

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264 Messages

1 m ago

Your "home" location is indeed based on your billing address, and there are no "tricks" (at least reliable ones) to allow you to change this.  The limitation is (we believe) part of the contract that DirecTV has with the networks, in order to satisfy the networks' affiliate agreements.  

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi @scratch67! Let's bring some light into this. Thanks for your comment! @Jrandomuser.

Currently we only have the option to switch the locaton with DIRECTV STREAM services, nonetheless the NFL Sunday Ticket subscription is only available with DIRECTV Satellite. Please let us know if you have further questions or concerns.

Thank you for contacting us!

Maria, DIRECTV Community Specialist

scratch67

Employee

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8 Messages

1 m ago

I am using DTV Streaming, how do you change location?

Ludwick577

New Member

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503 Messages

1 m ago

It's in settings--preferences

(edited)

scratch67

Employee

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8 Messages

1 m ago

Nope.

bcbsncjlj

ACE - Expert

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802 Messages

1 m ago

You don't. Home location is based on your billing address.

Ludwick577

New Member

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503 Messages

1 m ago

I was talking about the Dtv stream box (for settings--preferences) you never made it clear what you were using to access dtv stream. I believe this updates your IP address location.

(edited)

scratch67

Employee

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8 Messages

1 m ago

Apple TV

Ludwick577

New Member

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503 Messages

1 m ago

If you are trying to watch and out of market NFL game then I'd suggest subscribing to directv satellite and paying for NFL sunday ticket. 

scratch67

Employee

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8 Messages

1 m ago

(Edited per community guidelines) fell no, satelitte ducks(Edited per community guidelines).

(edited)

Ludwick577

New Member

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503 Messages

1 m ago

Also, stop trying to scam free games. 

Jrandomuser

ACE - Expert

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264 Messages

1 m ago

As is common, the @DIRECTVhelp rep screwed up.  In their response, the word "only" should have been "don't" - as in "we don't have the option to switch the location". 

That restriction is likely part of their contracts with the networks (in support of their local affiliates) and the RSNs.  (For cable and streaming, it is actually by FCC regulation.)  Offering additional options (not instead) is possible, but it costs money, and unless/until DirecTV Stream sets up a way to offer a sports package or similar so they charge only the subscribers who want it, I really hope it doesn't happen - there are a huge percentage of subscribers (like me) who would have zero interest in being forced to pay for that, and would walk.


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