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New Member

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3 Messages

Wednesday, November 23rd, 2022 10:46 AM

No Directv sound on Sunbrite TV, sound OK streaming apps

We inherited a Sunbrite TV with our house, connected to AT&T fiber now but was originally on Directv satellite.  We can't get Directv sound at all on this TV,  but when streaming Apple TV on the same system, the sound is fine. Neither the local media installers nor the DirecTV tech can fix it. Please help!

Ludwick577

ACE - New Member

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2.5K Messages

2 months ago

Which device are you using with Dtv Stream?

New Member

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3 Messages

2 months ago

Directv modem ( or whatever it is) is connected to an Araknis router which delivers both AT&T  streaming of Apple TV and the Directv Streaming video-- but no audio gets to the TV  from Directv's streaming signal. 

Ludwick577

ACE - New Member

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2.5K Messages

2 months ago

I'm confused about what you mean here. It's not called ATT Streaming--it's called Directv Stream. Are you using the Dtv Stream app on your Apple tv to watch the service? If so, I'd uninstall and reinstall the app--restart your Apple Tv and see if that fixes it. If you are using a Dtv Stream box --restart or red button reset it. 

If you are talking about Dtv Satellite this is the wrong forum.

(edited)

New Member

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3 Messages

2 months ago

Not using DTV satellite, that's what came with the house but we switched immediately to DTV streaming via the newly installed AT&T fiber optic cable. DTV works fine on 2 other tvs, just doesn't produce sound on the Sunbrite


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