Oops that was unexpected

Same issue here on Fire Stick and iPhone app. Hope they resolve it soon.

I have seen it more in the past couple of weeks as well, using the DirecTV Stream HW.

When you said you checked the Internet speed, was it done with an app on the device, or at the router?

Hello @jbatl we understand the importance of having our service working at its fullest. 

Sometimes, this error messages could be related to the device compatibility. Here, you can check all the devices and software versions, our service works with. Let's make sure both the Fire Stick and the iPhone are updated to their latest versions of the software and try again.

If the issue persists, let me know I'm here for you. 

Josue, DIRECTV Community Specialist 

Thanks for bringing this to our attention, @lotbass.

We want to ensure you can enjoy all the programming at all times. Let's try the next steps to fix common directv app issues, so we can get this solved as soon as possible.

Please let us know how it goes. Here to help!

Daniela, DIRECTV Community Specialist 

Oops that was unexpected ERROR MESSAGE. I've done what was recommended i.e. Delete App from ROKU, restart the device, update app, etc. 1 hour later still receiving the same message. I cannot pivot away from yhe channel it is stuck on either. All other Apps work just this one. Please fix ASAP. Thank you.

Something must be wrong on DirecTV's end. I see this sometimes, too, when first launching the app or turning on my DirecTV Stream box. Changing the channel always fixes it. 

Not seeing that message here on the Dtv Stream box (Osprey) 

@Ludwick577 

Yeah, it doesn't happen very often. I've seen it maybe 3 times in the past couple of weeks, both on my DirecTV Stream box and Roku.