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J

New Member

 • 

1 Message

Wed, Sep 22, 2021 10:58 PM

Ridiculous since change

App is almost totally useless since it changed from ATT NOW.  Constantly freezes.  Right now I can hear it but no picture.  Have uninstalled app twice.  No difference.  All other apps work just fine. I have Apple TV

DIRECTVhelp

Community Support

 • 

12.2K Messages

2 m ago

Hey @Jmrsnik, thanks for bringing this to our attention.

We understand where you're coming from and want to help. Find some easy and useful steps here
 to fix many of the viewing issues on Apple TV.

Please try them out and let us know how it goes.

David, DIRECTV Community Specialist

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