New Member
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4 Messages
steaming
the system keeps freezing up, I've tried doing a system restart, deleting and reloading the app but nothing seams to help. it still freezes up when trying to change channels or looking at my library either takes several tries or change streaming channels
bcbsncjlj
ACE - Expert
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4.9K Messages
1 year ago
What device are you using? Are you using Wi-Fi or Ethernet?
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ran5776
New Member
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4 Messages
1 year ago
wi fy, but that's not the problem as everything else works, ie lap top other streaming services
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Ludwick577
ACE - New Member
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2.9K Messages
1 year ago
You didn't say which device.
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detuch254
ACE - New Member
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4.6K Messages
1 year ago
Actually, Wi-Fi speeds can definitely have an effect on DIRECTV STREAM’s performance. Always needing to pull live feeds from a server and experiencing delays or difficulties whilst doing so is absolutely a reasonable cause for this issue. Please provide your device you are using AS WELL AS the exact model number and upload and download speeds. If your streaming device has a web browser (likely) head over to speedtest.net and click ‘GO’ to start the test. Report back the speeds.
On the other hand, an older streaming device can also be a reason for the slow performance. You can either purchase a newer one online (through places like Amazon) or consider purchasing the DIRECTV STREAM OSPREY BOX which has WAY better performance, a nice guide and remote, built-in apps, etc.
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ran5776
New Member
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4 Messages
1 year ago
today everything is working fine, thanks for the comments
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ran5776
New Member
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4 Messages
1 year ago
today everything is working fine, thanks for the comments
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