A

New Member

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3 Messages

Wed, Oct 20, 2021 1:35 PM

Streams

Is there a way to see who is streaming at one time? I have 3 streams available and last night it said they were all being used but that was impossible. I want to be able to see who/what is streaming.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hello @atommirrors. Thanks for reaching out.

We understand your concern with your DIRECTV stream account. In this case the best option is to update your password, in that way if anyone has access to your account, they no longer will be able to use it.

Thanks for the feedback about the features of the DIRECTV Stream, we are always looking to improve our service. As soon as we have updates, we'll let our customers know.

David, DIRECTV Community Specialist

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Good afternoon @antommirrors! I can help you to follow this up.

I marked your post private to protect account information. Please send us your account number, so we can take a closer look.

JohnatanC, Directv Community Specialist.

New Member

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3 Messages

1 m ago

This happened last night so not a problem today. I don’t know my account number but login email is atommirrors@gmail.com. Again, just trying to find out of that happens again there is a way to see what three devices are in use.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

I understand where you are coming from @attommirrors.

You can contact us to confirm what devices are being used, as in your case we can see you have multiple devices. For example according to most recent activity from today, 2 rokus and a insignia device are in use of Directv Stream.

If further assistance is needed, we are here to help you. 

JohnatanC, Directv Community Specialist


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