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W

New Member

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3 Messages

Mon, Oct 25, 2021 6:36 PM

Time on Guide

The time on my Directv Stream guide is wrong. How do I correct this?

lou_do

ACE - New Member

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91 Messages

1 m ago

On the DirecTV Stream device go To "Settings/System/General/Date & Location" make sure your Automatic date & Time is "On", and your Time Zone is correct.

(edited)

New Member

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3 Messages

1 m ago

Thanks I will give it a try.

DIRECTVhelp

Community Support

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12.2K Messages

1 m ago

Thank you for your prompt response @lou_do, we appreciate your support in the community.

@watchdg324 don't hesitate to contact us back if further help is required. We'll be happy to help.

Juan, DIRECTV Community Specialist

New Member

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3 Messages

1 m ago

It did not work. Any other suggestions are appreciated. 

bcbsncjlj

ACE - Expert

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813 Messages

1 m ago

Make sure your device is set to the correct time zones. Some time new devices are set to  the Pacific Time Zone. Just be aware that outside of locals and regional sport channels are other channels are based on the Eastern Time Zone.

DIRECTVhelp

Community Support

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12.2K Messages

1 m ago

@bcbsncjlj, thanks for the recommendation about the time zones differences between the devices and the channels.

@watchdg324, please check into the recommendations provided by the community, if after review it the issue persist, please let us know. We'll take it from there.

Juan, DIRECTV Community Specialist


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