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M

New Member

 • 

1 Message

Wed, Oct 20, 2021 10:02 PM

Unable to sign into the streaming app on my firestick

That User ID and password combination doesn’t match our records.  check your entry and try again. [201] error message when trying to login.  Am able to log into the website no problem.  Not on the firestick Directv stream app.

DIRECTVhelp

Community Support

 • 

12.1K Messages

1 m ago

Hello @Macauda! Thank you for reaching out.

 

Please tell us, how long have you been unable to sign into your device?

 

You may want to uninstall and reinstall the DIRECTV STREAM app.

 

If you need further assistance, do not hesitate to reach out.

 

Faith, DIRECTV Community Specialist.

 


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