Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

earl48's profile

Contributor

 • 

1 Message

Sat, Feb 3, 2018 8:01 PM

Caller ID

Do you need to be hooked up to a phone line to receive caller ID information?

Accepted Solution

Official Solution

Juniper

ACE - Expert

 • 

17.1K Messages

5 years ago

@earl48

 

Well yes because it is your phone service you get Caller ID from. Only works with old fashion landlines. Newer systems, including VOIP or even Uverse, are not compatible.

 

@Anonymous not entirely correct. The 1st and 2nd generation Genie (HR34 and HR44) have the phone jack for the outdated Caller ID on TV feature. So the 3rd generation Genie (HR54), the new but not recommended Genie-2 (HS17), and the H25 (most current HD non-DVR receiver) do not have the phone jack which is expected to be the norm going forward. Also no Mini Genie Client has the phone jack either.

Anonymous

New Member

 • 

1.7K Messages

5 years ago

Of course! And your receiver should be non-Genie.

shannon02

ACE - Expert

 • 

17K Messages

5 years ago

Only an analog phone line not Voip and the HR34/44 Genies have a phone jack, the HR54 doesn't.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.