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B

New Member

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3 Messages

Sat, Oct 23, 2021 1:06 AM

directv app on ipad air2

cannot get any abc live shows using app on ipad. all other channels are fine.  programs come thru fine on tvs

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi @boscohouse, thanks for letting us know your situation. We're here to give you a hand on this matter.

Let us know if the issue only happens on your iPad, and if you already tried on another devices. Please make sure that you have the last version of DIRECTV STREAM app, you can do this by uninstalling and reinstalling the app.

Let us know if this helps!

Sebastian, DIRECTV Community Specialist

New Member

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3 Messages

1 m ago

hi - i am not able to get any ABC programming on my desktop (IMAC), my iphone, or my ipad.  programs are only available on tvs.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hello @boscohouse. Thanks for following up!

We understand your concern and we would like to share with you that at this moment there is a national outage with the ABC channel on the DIRECTV app, we are aware of this and our technical and engineer teams are working along with the broadcast center to get this back as soon as possible.

We appreciate your patience and comprehension.

David DIRECTV Community Specialist

New Member

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3 Messages

1 m ago

this has been going on since we moved to this area in january!!! i hope it gets resolved soon. thanks for the response. 


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