Contributor
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1 Message
Directv for Business iPad remote
I have used the Directv app as a remote for 30+ receivers at two different businesses and it is very unstable. When trying to use the app as a remote it will act like it is trying to load the various receivers but keeps spinning while trying to load. I have resolved this issue in the past by deleting the app and reloading. The frequency of having to do this has increased to a point where we are not using the app and using the handheld remote to change each receiver. Also, when reloading the app the TV names are lost on the app and I ma forced to rename each by using the receiver id. There is no way with a business account to change receiver names online that I can find.
Please help
DIRECTVhelp
Community Support
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18.1K Messages
5 years ago
Hello @indyone1,
Thank you for your recent posting. My name is Laura, and I'm with the business team. Your concerns have just been sent over to us for further assistance. We will be happy to get you some help. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/2QbBe2I
And include the following details:
Your full Name:
Business Name on Account:
Business address:
Number on your account:
Preferred Contact #:
Email address:
Thank you,
Laura G.
Social Media Manager
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Abolt1
1 Message
11 days ago
iPad updated to iOS 17 app not working now
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litzdog911
ACE - Sage
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45K Messages
11 days ago
iOS 17 was just released today, so the DirecTV App might not be compatible yet. Give it a few days.
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