Contributor
Download playback issue
DTV app claims that you can download from your DVR to your device and then watch later without an internet connection. I can download from my Genie DVR to my iPad with no problem. As long as I have a wifi connection or cellular service I can access the downloaded program and watch it on my iPad. If I am in a remote area with no wifi or cellular, the app is basically inactive (no functionality) and no downloads are listed. So If I have no internet connection, do I still need cellular service to access the downloaded programs?
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
•
18.1K Messages
5 years ago
Hello @DTV4RV,
Thank you for reaching out on the forums, we're here to help! You do need at least cellular data in order to stream content from you DVR. To learn more check out this great DIRECTV Everywhere App thread that highlights all the great features and how to use them. If you have any further questions feel free to reach back out, we hope this helps!
James C., AT&T Community Specialist
0
0