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clarkertc's profile

Contributor

Fri, Aug 9, 2019 12:38 AM

Each time I select a TV show to view on my laptop it asks me to install the viewer

Using Microsoft Edge with Flash Player enable, I'm still asked to download the DirectTV viewer (from CISCO) every time I select a program to watch. Even then it doesn't allow me to watch it even though the program is available for laptop viewing.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

 • 

16.8K Messages

3 years ago

Hi @clarkertc,

 

We will be happy to help! Check out this article on our website to learn about the app and ways to troubleshoot! Each topic is a link, just click on the one that best matches your troubleshooting needs!  Hope this helps!

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

 

 

Lafayette, AT&T Community Specialist

DIRECTVhelp

Community Support

 • 

16.8K Messages

3 years ago

Hi  @clarkertc,

 

We will be happy to help! Check out this article on our website to learn about the app and ways to troubleshoot! Each topic is a link, just click on the one that best matches your troubleshooting needs!  Hope this helps!

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist


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