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AngieW69's profile

Contributor

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2 Messages

Tue, Aug 30, 2016 3:47 PM

Guide page is snowy and can only read the one box that is being viewed.

Guide page is snowy and can only read the box that you are scrolling down.   Can't read channel or anything else.   Will resetting the main box correct this problem?  I tried resetting two of the smaller boxes in other rooms and it did not correct the issue.

Accepted Solution

Official Solution

litzdog911

ACE - Sage

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43.7K Messages

6 years ago

Yes, try resetting the main Genie DVR using the red reset button behind the front panel access card door. 

Contributor

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2 Messages

6 years ago

Thank you!   It worked!   😃

litzdog911

ACE - Sage

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43.7K Messages

6 years ago

Glad to help. Enjoy!

 


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