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Welcome to the DIRECTV Troubleshooting Hub!
Find Helpful Information to Improve your DIRECTV Experience!
We understand our members need assistance! We have some helpful information below for our DIRECTV members!
DIRECTV Service Troubleshooting
DIRECTV Viewing - Symptoms:
- Loss of picture
- Missing Local Channel
- Error codes (771, 775, 721, 722, 927, No Servers Detected)
- Audio Trouble
- Receiver not Connecting to the Internet
Remote - Symptoms:
- Unresponsive Remote
- Slow Remote
- Need to Replace The Remote
- Need to Program Your Remote
DIRECTV Everywhere and Mobile DVR - Symptoms:
- Streaming Issues
- Trouble Accessing The App
- Trouble Downloading From The DVR
- Issues Logging Into The App
- Browser Troubleshooting
DIRECTV Billing or Reward Card
Help with your Money Concerns:
Billing - Learn how to pay and view your bill.
Rewards - Learn how to redeem your rewards
Getting help with your Technician Visit:
Tech Visit - Find out how to manage your appointment:
- Check Your Appointment
- Reschedule Your Appointment
- Cancel Your Appointment
- Check Status Of Your Appointment
-ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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