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Tajjja's profile

Contributor

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1 Message

Tue, Aug 14, 2018 2:54 AM

ID and password

I can't get signed in to watch tv online, I have my ID and password already but it doesn't work for online tv. I was told I could watch already since I am signed up for tv and cable - before the installation - but the app won't accept my email and password. It says I can't even have a "@" in my ID. AT@T help page says this ID will work with all my apps, is the "TV Online" a different animal that has to be signed "UP" for instead of signed "IN" to? I think the internet is Viasat , is that not AT&T?

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.8K Messages

4 years ago

Hey @Tajjja thanks for reaching out to us! Can you tell us what device you are trying to sign in on? Here is a link you can follow regarding more information about WatchTV, https://soc.att.com/2KtG9oY.

 

JayN, AT&T Community Specialist


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