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kay756's profile


Friday, February 15th, 2019 12:55 AM

“In Que” Status

I’ve selected several programs from my recorded DVR list to download to my iPad. Why does it take so long to stay in que. When will I see movement? Right now it doesn’t even show “preparing” yet. I have plenty of memory on my DVR list.

Accepted Solution

Official Solution

ACE - Sage


44.9K Messages

5 years ago

First thing to try is resetting your Genie DVR using the red button near the access card.



5 years ago

Yes, that’s what it was. Thank you!


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