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kay756's profile

Contributor

Fri, Feb 15, 2019 12:55 AM

“In Que” Status

I’ve selected several programs from my recorded DVR list to download to my iPad. Why does it take so long to stay in que. When will I see movement? Right now it doesn’t even show “preparing” yet. I have plenty of memory on my DVR list.

Accepted Solution

Official Solution

litzdog911

ACE - Sage

 • 

43.7K Messages

4 years ago

First thing to try is resetting your Genie DVR using the red button near the access card.

 

Contributor

4 years ago

Yes, that’s what it was. Thank you!


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