Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

JulieHSAR's profile

Contributor

 • 

2 Messages

Thu, Sep 6, 2018 1:08 AM

"Instruction" bar

Since the update last week, there has been a bar across the bottom of the guide screen that says, "Press Select for On Demand Programs" and the next line has more buttons to push for other things.  It actually pops up most anytime other than watching tv.  Any suggestions on getting it off of there?

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

 • 

16.8K Messages

4 years ago

Hi @JulieHSAR!

Thanks for reaching out to us! Have you refreshed your service and equipment? If not, please feel free to refresh your service using the AT&T Troubleshoot & Resolve Tool.

You can also refresh your equipment.

Let us know if this helps!

Yetty, AT&T Community Specialist

Contributor

 • 

2 Messages

4 years ago

Yes, this worked.  I unplugged it for a bit and plugged it back in and now there's no bar.  Wonderful! Thank you


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.