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New Member

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2 Messages

Thu, Jul 22, 2021 11:53 PM

Log in Credentials for Bally Sports App

Hi. I am trying to use my log in credentials to access the Bally sports app and I am getting this message on my streaming channels, iPhone and iPad: "There is an issue playing this video, either you are not entitled to this content or there is an error playing it. Please contact support."

Bally Sports has provided many instructions that have not yet worked. Looking for some support on this.

JefferMC

ACE - Expert

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516 Messages

4 m ago

Do you get the RSN channel on DIRECTV that you're trying to watch on the App?

New Member

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2 Messages

4 m ago

Yes. I do have the channel on my Directv service.

New Member

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9 Messages

1 m ago

Was anything ever figured out with this?  I am having this exact problem right now. I do have the RSN on my plan. Can watch games at the house on the tv no problem. Can log into other networks apps and watch shows or games, but not with Bally Sports. I submitted a request with them, they gave me some options to try, tried them and nothing worked. I responded to them with that information and they never responded back. 


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