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Sunday, January 14th, 2018 6:37 PM
Directv on-demand channels are unavailable. Have been since installation 4 days ago. Refreshed 3 times made no difference.
5 years ago
ACE - Expert
Have you done a red button reset behind the access card door or on the side?
On demand channels appeared today. Problem resolution probably due to engineer's finding and fixing issue.
My on demand is not working I have pressed the reset (red button) and it does not bring the channels back. This has been happening since Monday the 15th!
How can we improve?