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PeterWD's profile

Tutor

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3 Messages

Sunday, January 14th, 2018 6:37 PM

Missing on demand

Directv on-demand channels are unavailable.  Have been since installation 4 days ago.  Refreshed 3 times made no difference.

Accepted Solution

Official Solution

shannon02

ACE - Expert

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17.4K Messages

5 years ago

Have you done a red button reset behind the access card door or on the side?

Tutor

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3 Messages

5 years ago

Yes I have pressed the red button. I have also disconnected power three times. Still no on demand.

Tutor

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3 Messages

5 years ago

On demand channels appeared today.  Problem resolution probably due to engineer's finding and fixing issue.

Tutor

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6 Messages

5 years ago

My on demand is not working I have pressed the reset (red button) and it does not bring the channels back. This has been happening since Monday the 15th! 


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