Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Dougfromohio's profile


Friday, May 17th, 2019 4:31 AM

Mobile phone app

I used to be able view all of of my prescription channels on my phone while away from my home network.  My DVR access also worked but now when I'm at work, my live streaming access just says I'm connected to unknown.  When I first downloaded the app, I had to input my IP address in order to connect while away from home but now I can't.   I can still live stream but not all of my channels nor my DVR to watch recorded shows.   Help!!!👍

Accepted Solution

Official Solution


ACE - Expert


17.9K Messages

4 years ago

DTV dropped streaming out of home network from the Genie on March 4th.


4 years ago

Well isn't that f'n great.  Nice that they notified me.


New to the Community? Visit the Community How-To and Guidelines to get started.