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Fran429's profile

Contributor

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1 Message

Sat, Aug 11, 2018 8:11 PM

new redesigned menu

I am usually a very patient person and adapt to change rather easily,  However, this new channel guide is difficult, cumbersome and confusing.  The menu options are confusing and the recording lists is awful.  Why did you change a good thing?  The previous guide was easy to read and maneuver.  I can tell you that when my contract is over, I am done with Directv.  You should have left good enough alone. Either change back or bye, bye!

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.8K Messages

4 years ago

Hi Fran429,

 

We appreciate your feedback and will make sure that it is forwarded to the appropriate departments for further review. We are continually striving to improve the experience for our DirecTV subscribers, and we provide regular updates on the changes taking place to your guide.

 

Thank you for being a part of the AT&T family!

 

Lafayette, AT&T Community Specialist


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