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Sun, Oct 28, 2018 7:57 PM
NFL Sunday ticket is not working. When I go to the channel it asks me to purchase it.
4 years ago
Same problem here. Lincoln, Nebraska.
Hey DirecTV!!!! I think we should all get a credit for disturbing our viewing this week! This is ridiculous! Sunday Ticket is the only reason I subscribe to DirecTV!!!!
Can’t get to a representative either...and the chat option is a virtual bot not a real person
My NFL Sunday ticket is not working. I get a message that tells me to purchase the game for $49.99. I have a subscription and have been watching every week so far.
It’s all over Twitter as well... why can’t DirecTV at least acknowledge it’s an issue and they are working on it?
Pretty disappointed overall with service in general after AT&T took over....
SAME WITH US. THANKS. I TRIED TO CALL DIRECT TV AND IM UNABLE TO TALK TO AGENT. NO ONE IS AVAILABLE!!!
me too. ugh!!!
Can't get an agent on phone nor get an agent on chat. Really starting to annoy me!
Me too irritated
Prompt coming up to purchase NFL Sunday Ticket but I already have this in my account. The only channels working are Game Mix 1 and 2. It was working all morning until about 1230pm.
me too can't get agent to help bill is current
We continue to get a pop up on all NFL ticket channels (that we’ve already paid for) telling us to purchase the game for $49.99. We get hung up on anytime we call customer service. Please help.
Sounds like they are aware. Got through the phone number.
Why am I getting a message that states we have to pay $49.99 to watch the NFL games when we have already purchased through the NFL Sunday Ticket? Honestly this ridiculous with the amount of money we pay for the ticket in the first place. Please respond ASAP. I hope we will be getting a refund for this Sunday! y
We have already purchased the NFL Sunday Ticket. We have been billed for the last few months as part of the early renewal plan. Today when trying to watch the games, suddenly the purchase option of 49.00 keeps coming up on the screen. If I enter Cancel the channel goes back to previous channel. This purchase screen is coming up on all the NFL channels. How do I get rid of it. My account is in good standing by the way. We have not had a problem until today at 2:30 p.m. (approximately) Channels were operating fine until then.
How can we improve?