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Lovelady's profile

Contributor

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1 Message

Wed, Aug 15, 2018 8:22 PM

playlist alphabetized?

Upon choosing playlist and choosing O the list is not in alphabetical order plus sometime it does not include all of the recorded channels.

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.8K Messages

4 years ago

Hi @Lovelady,

We appreciate you taking the time to make sure that we are aware of the issue and want you to know that our engineers are already working toward a resolution!

 

In the meantime reset your Genie, try changing the playlist sort order (press "0"), and you can select and view those "missing" recordings from the Genie's History Menu.

Dee, AT&T Community Specialist


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