Signing in on mobile device

Hello @destieg,

We're here to help. We see that you have already tried resetting your DirecTV password, so let's try some other troubleshooting tips to resolve this for you.

• A common solution is to Delete the Cache and Cookies on your device. It is recommended to refer to your device's manual for information on how to do this.
• Additionally, you may want to try Uninstalling and Reinstalling the DirecTV App.

If you need more tips like this, please refer to our page on Troubleshooting DirecTV Everywhere.

We hope this helps!
Alexander, AT&T Community Specialist