Teacher
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6 Messages
Sunday Ticket for students login problems
Every time I try to log in to Sunday Ticket apps whether it's a phone, tablet, streaming device, etc...it tells my Sunday Ticket is not part of my programming. It IS part of my programming, so why can't I log in to the app?
mdram4x4
ACE - Master
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6.5K Messages
4 years ago
nfl sunday ticket for students is separate from directv
it has not bearing on your directv account that has sunday ticket
sign up here
https://nflst.directv.com/student
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giantsfan1976
Teacher
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6 Messages
4 years ago
I don't have directv. I have Sunday Ticket for students. I don't think you understand the post. I can't log in to Sunday Ticket apps even though I paid for it through the Sunday Ticket for students website already.
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mdram4x4
ACE - Master
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6.5K Messages
4 years ago
maybe wait until the season starts, i dont think it covers preseason
i am not even sure if directv is the correct contact
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giantsfan1976
Teacher
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6 Messages
4 years ago
Yes, they are, it's who it directs me to when I try to get help. Their chat option is never lit up, though. I'll wait until next week and see what happens.
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Kevinhaus
Contributor
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1 Message
4 years ago
Mine says that my receivers aren’t set up yet (even though I too bought the streaming only Sunday ticket)..thinking it won’t work until sep 9
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Ison30
Tutor
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2 Messages
4 years ago
I get the exact same message.
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jjloom
Contributor
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2 Messages
4 years ago
I also got the message about my receivers not being set up and I have sunday ticket u. Same problem during the preseason trial period
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budreese
Tutor
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4 Messages
4 years ago
I also get the message about receivers not being set up.
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giantsfan1976
Teacher
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6 Messages
4 years ago
I had to cancel and get a refund and then sign up again, only way to get it to work.
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budreese
Tutor
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4 Messages
4 years ago
giantsfan1976: Are you able to log in now (without any games going on) without the receivers message?
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giantsfan1976
Teacher
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6 Messages
4 years ago
Yes, once I cancelled the subscription and the next day re-subscribed it works fine. I think the problem was I signed up "early" in June, and even though it showed I had an active subscription through Jan. 2019, I'm pretty sure I just signed up too early. Everything's good now (fingers crossed for Sunday)
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jjloom
Contributor
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2 Messages
4 years ago
I cancelled and re-subscribed to the student version and was then able to log in too. I previously tried talking to them through chat and was transferred a number of times before they had me call them and I was transferred again. They then wanted a phone number which I wasn't sure which one I had entered (now I found it on account bill page). Seems like the easy thing would be to cancel and re-subscribe as long as they issue the refund, which the email they sent me said they will in a few days
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Bbrown30
Contributor
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1 Message
4 years ago
Is there any way to reset an NFL Sunday ticket student password? It redirects me to AT&T's website when I select reset password and it seems to have no record of my account on their website.
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Colts123
Contributor
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2 Messages
4 years ago
Hello,
How long after you resubscribed did it work? I just resubscribed and got the same error. Was there a processing time for you? Thanks
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giantsfan1976
Teacher
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6 Messages
4 years ago
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