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1 Message

Thursday, March 21st, 2024 1:04 AM

Sync issues on Roku devices

There is a noticeable delay of several milliseconds between the video and the audio on every channel of DIRECTV on Roku devices. Please fix this bug right away. It should just be a setting in your broadcast booth most likely.

This bug makes most shows unwatchable.

The same issue does not occur on any other apps on the Roku device.

Please fix! 

ACE - Sage

 • 

45.7K Messages

4 months ago

What Roku device(s)?

How connected to your TV(s)?

TV brand/models?

I have several Rokus on different TVs and none of them have this issue. 

ACE - Expert

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19.9K Messages

4 months ago

DTV doesn't have a broadcast booth, the channels send their programs to an uplink center that sends them to the sat then to you in real time.

1 Message

2 months ago

I have 5 Roku devices, 3 4K sticks and 2 Ultra 4K HDR boxes,

This problem happens quite frequently on ALL devices, it only seems to occur with DirecTV Stream app, no other apps,

Roku needs to work with AT&T to fix this

ACE - Expert

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19.9K Messages

2 months ago

There is no longer a DTV streaming app it was combine with the DTV sat app so now there is only the DTV app.  It is the TV/ sound system that syncs the two.  AT&T sold off 30% of DTV and no longer handles the day to day operations.


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