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J

1 Message

Wednesday, May 29th, 2024 12:54 PM

using direct tv and fire tv

My daughter bought me a Fire tv for Mothers Day and I have direct tv. I've connected my Direct TV to my Fire tv and it works great. HOWEVER, I can no longer get a signal to my remote Direct TV box in my bedroom or on my smart phone. What can I do?

Community Support

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20.5K Messages

2 months ago

Hi, @Janart33515. We're sorry you're not getting a signal on your DIRECTV in your bedroom or smartphone. Please share with me if you're getting an error message on these devices. Mohammad, DIRECTV Community Specialist

ACE - Expert

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19.9K Messages

2 months ago

Very strange as unplugging the HDMI cable from the old TV and plugging it into a new TV shouldn't effect any other TV or the streaming app.


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