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Jzc136's profile

Contributor

Mon, Feb 4, 2019 12:41 AM

What is error 500 and how to fix it to watch live tv?

So, here I looking forward to watching the Super Bowl, while I was away from home today. It worked at first, but then boom error 500 when I’m trying to watch it through the website; the directv app isn’t working either, what is this?

 I live in CA, I refuse to believe the bad weather is affecting us over here, when my friend in NY is watching live tv at his office.

 

 I just wasted 1 hour trying to get it to work, and I can’t just drive back home at this point, I HAVE THINGS TO DO. What’s the purpose of the app and the website if they don’t work??

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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12.2K Messages

3 y ago

Hi @Jzc136,

We're here to help. Check out this article to troubleshoot DirecTV everywhere. Let us know how well this works for you.

Dee, AT&T Community Specialist

New Member

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1 Message

5 m ago

I'm have been having the same issues of Code Error:500 for the last two months not able to login to DirecTV app nor my AT&T app. I have uninstalled both and re-Install multiple times. I even tried using my tablet and I'm not able to login.

DIRECTVhelp

Community Support

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12.2K Messages

5 m ago

Hi @mbendana. We're here to help!

We really appreciate the time you took to let us know the login issue you're currently experiencing with your account. 

To better assist you, it will be necessary to create a post in your profile. In that way, we can check the options to sorted out the issue.

Daniela, AT&T Community Specialist.

Contributor

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4 Messages

2 m ago

I've been dealing with this care code 500 (Edited per community guidelines) for about 6 months. Been dealing with directv tech support for 2 months,  nothing no help at all. 

It also does it on myatt app as well. I can log in on a web browser, but not through the app. I have tried different android phones and tablets it won't work on any. It does work on the iPhone app. I borrowed a friend's to try it. 

(edited)

DIRECTVhelp

Community Support

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12.2K Messages

2 m ago

Hello @Josh846 we share your concern and would like to help. To properly assist you, please create a new "forum" and we'll give you our best shot
 
Benjamin, DIRECTV Community Specialist

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